Reporting to the Client Engagement & Digital executive, the intern will be responsible of:
CRM & Clienteling
She/he will support the Client Engagement & Digital Executive and the 3 businesses counterpart on the implementation of the clienteling actions
You have a master degree (business school, university master…) and have a first experience in data marketing and CRM with an analytical background.
You are Tech Savvy, highly mastering excel (advance pivot, index, match, vlookup), familiar with Power BI while understanding the client needs and behaviors.
Your communication skills are one of your strength as it will be key for you to understand internal partners needs & challenges from retail and office.
You have strong organizational and interpersonal skills with a “can do” mindset which allow you to overcome challenges and to find solution.
You are pro-active, dynamic with a capacity to adapt to a fast-moving environment.
Previous experience with Adobe Campaign would be a plus.
English is a must, Arabic and/or French would be an advantage.
Internship based in Dubai – 6 months
CRM & Clienteling
She/he will support the Client Engagement & Digital Executive and the 3 businesses counterpart on the implementation of the clienteling actions
- Support the operational execution of Clienteling activation (emailers, digital cards, print cards, brochures…)
- Support the adoption of retail clienteling tools and liaise with HQ (Paris) for bug fix and improvements
- Accompany the deployment of new features on the clienteling tool
- Provide monthly KPIS on clienteling actions, clients listings, report and various ROI calculation for all network
- Support in ad-hoc queries related to events, marketing activities…
- Contribute to database growth and enrichment by looking at accuracy & quality of the data, reporting duplicate profile, establishing dashboard to follow up data capture/corrections
- Reconciliate & link data from different database to provide insights on clients of our various network
- Support on specific analysis linked to client database and profiles
- Ability to present data on a visual way
You have a master degree (business school, university master…) and have a first experience in data marketing and CRM with an analytical background.
You are Tech Savvy, highly mastering excel (advance pivot, index, match, vlookup), familiar with Power BI while understanding the client needs and behaviors.
Your communication skills are one of your strength as it will be key for you to understand internal partners needs & challenges from retail and office.
You have strong organizational and interpersonal skills with a “can do” mindset which allow you to overcome challenges and to find solution.
You are pro-active, dynamic with a capacity to adapt to a fast-moving environment.
Previous experience with Adobe Campaign would be a plus.
English is a must, Arabic and/or French would be an advantage.
Internship based in Dubai – 6 months
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مستوى الأقدمية
فترة تدريب -
نوع التوظيف
دوام كامل -
المهام الوظيفية
تطوير الأعمال التجارية و المبيعات -
المجالات
البيع بالتجزئة و بيع السلع الكمالية والمجوهرات بالتجزئة
تزيد الترشيحات من فرصك في الوصول لمقابلة الوظيفة في شركة CHANEL، إلى الضعف
عرض الأشخاص الذين تعرفهماحصل على إشعارات بشأن وظائف محلل إدارة علاقات عملاء في Dubai.
قم بتسجيل الدخول لإنشاء تنبيه وظائف