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Reset Password Troubleshooting

  1. Knowledge Base
  2. Security and Access
  3. Authentication and Account (NetID) Management
  4. Password Reset Service
This article outlines the possible issues a user may face while resetting their password and the troubleshooting steps they should take. ... password-reset ... Entering NetID  If you entered your NetID and the system gives you an error, you must try to reset your password in a private/incognito browser window. Or clear the browser's cache and

Reset Your NetID Password

  1. Knowledge Base
  2. Security and Access
  3. Authentication and Account (NetID) Management
  4. Password Reset Service
The NetID Self-Service Portal allows users to set or reset their password for their NetID account without the need to contact the OIT Service Desk. ... password-reset ... Overview The UT Dallas NetID user account is used to access online services and campus computer resources. The NetID Self-Service Portal allows users to set or reset their password for their NetID

Password Reset Service

  1. Services
  2. Security and Access
  3. Authentication and Account (NetID) Management
The Password Reset Service enables you to change your password through self-service. ... What Is It? Users are able to reset their passwords through the NetID Self-Service Portal. The service offerings on this page allow you to report an issue or request a code/general help. Visit

Outlook Repeatedly Prompts for User's Password (Windows)

  1. Knowledge Base
  2. Communication and Collaboration
  3. E-Mail and Calendaring
  4. Microsoft Outlook
This article provides the troubleshooting steps when Microsoft Outlook repeatedly prompts for a user's password. ... accept your password, try logging into Galaxy. If you cannot log into Galaxy, you may need to reset your password again. Keep in mind that it can take up to 30 minutes after setting a new

Transcript Request Process

  1. Knowledge Base
  2. Administrative and Business
  3. Student Information Systems
  4. Galaxy Orion
  5. Transcripts
First year you attended UTD A prior institution you attended, if applicable Any other information you feel could help us tie you to a student record on file Reset Password and Duo

NetID Login / Account Issues

  1. Knowledge Base
  2. Security and Access
  3. Authentication and Account (NetID) Management
  4. NetID User Accounts
password ... Portal to reset your password. Secure Your Account A strong password is the first line of defense against unauthorized access to your online information, including your UTD NetID account

Setup a Box FTP Account

  1. Knowledge Base
  2. Communication and Collaboration
  3. Online File Storage and Sharing
  4. UTD Box (CometSpace)
FTP is intended for initial bulk uploading and occasional bulk downloading of files from your account. FTP is enabled for all accounts, but FTP does not support Single Sign-On. So, to use FTP you must set a separate password in Box. ... your NetID@utdallas.edu email, and you will receive a password reset link in your email. Use FTP To access Box's FTP server, you'll need an FTP client of your choosing using the information

EZPay Login Issues and Solutions

  1. Knowledge Base
  2. Desktop and Mobile Computing
  3. Web Applications
  4. EzPay
Try resetting your password using these instructions and then try again. Authorized Users Try resetting your password by doing the following: Navigate to Bursar. Select EZPay

Reporting Phishing Emails

  1. Knowledge Base
  2. Communication and Collaboration
  3. E-Mail and Calendaring
  4. Spam or Phishing Email
Email service offering. Clicked or Responded to Phishing Email If you clicked or responded to a phishing email, please do the following: Reset your password immediately using the NetID Self

Non-Traditional Student Accounts Procedures

  1. Knowledge Base
  2. Security and Access
  3. Authentication and Account (NetID) Management
  4. NetID User Accounts
  5. Access / Procedures
summer camp students) is set to the parent's email, which means the initial NetID email and password reset codes go to that email address. If the parent does not have access to the email we have on

NetID User Accounts

  1. Services
  2. Security and Access
  3. Authentication and Account (NetID) Management
NetID is a network account used to access campus computing resources. Your NetID is associated with a network password that is used to authenticate most UTD resources. ... -Service Portal to reset your password or the KnowledgeBase to learn more about NetID User Accounts. Who Is Eligible to Use It? Students, Faculty, Staff, Guests Where Can I Get It? Submit a

Add Shared Mailbox to Thunderbird

  1. Knowledge Base
  2. Communication and Collaboration
  3. E-Mail and Calendaring
  4. Shared UTD Email
. Email Address: Email Address of the Shared Mailbox Complete email address with NetID@utdallas.edu Password: Leave blank Remember Password: Uncheck Note

How to Login to Teams on Your Smartphone (iOS & Android)

  1. Knowledge Base
  2. Communication and Collaboration
  3. Microsoft 365 Applications
  4. Microsoft Teams
school account details.  Follow the on-screen instructions to complete the setup process.  Troubleshoot any login issues by checking your internet connection, updating the app, or resetting your

Teams Voice Desk Phone Login (Common Area Phone)

  1. Knowledge Base
  2. Communication and Collaboration
  3. Conferencing and Telephony
  4. Microsoft Teams Voice - Common Area Phones
Common area phones have accounts that are not attached to individuals. Please submit a ticket for assistance if a common area phone is logged out or prompting for a password.

Access MATLAB via SSH (Mac)

  1. Knowledge Base
  2. Desktop and Mobile Computing
  3. Applications and Software Distribution
  4. Matlab
Terminal and type ssh -X netID@giant.utdallas.edu. Note: Replace "netID" above with your NetID. Log in with your password. Note: Password will be tracked in silent keystrokes so that