About
Activity
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Last week I graduated from Gojek after nearly five years of leading an incredible maps team. 🙏 We’ve done some amazing work to build a maps product…
Last week I graduated from Gojek after nearly five years of leading an incredible maps team. 🙏 We’ve done some amazing work to build a maps product…
Liked by Min Han Chua
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📻 Habyt has made it to the radio in Singapore! 🇸🇬 We’re excited to share that our APAC CEO, Jonathan Wong was featured this morning on MONEY FM…
📻 Habyt has made it to the radio in Singapore! 🇸🇬 We’re excited to share that our APAC CEO, Jonathan Wong was featured this morning on MONEY FM…
Liked by Min Han Chua
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A quick personal update - after an incredible journey with LingoAce, where we built the world's leading platform dedicated to cultivating future…
A quick personal update - after an incredible journey with LingoAce, where we built the world's leading platform dedicated to cultivating future…
Liked by Min Han Chua
Experience & Education
Licenses & Certifications
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Business Continuity Management Systems Introduction, Implementation and Internal Auditor Training (ISO 22301:2012)
BSI
IssuedCredential ID SG09404-6553 -
ICDL Perform Advanced Spreadsheet Functions (Advanced Excel 2003)
Singapore National Employers Federation
Issued
Projects
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Call Distribution System with integration to CRM
2IC of the Call Distribution System (PABX) implementation project for the SMRT Contact Centre. Was involved heavily from assessment of vendors to final deployment. The system was successfully implemented in September 2014. Attained high-performing call centre KPI within second month of implementation.
A $24k cost saving was recorded as a result of a free solution to overcome the problem of integration with the CRM.
Honors & Awards
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Excellent Service Award (Gold)
SPRING Singapore
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National Kindness Award, Transport Gold
Singapore Kindness Movement
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Service Excellence - Individual Award Winner
Land Transport Authority, Singapore
The award recognises individuals who have consistently exemplified and delivered outstanding customer service.
http://app.lta.gov.sg/data/apps/news/press/2014/20140417_4thLTEA.pdf
http://transport.asiaone.com/news/general/story/transport-award-winners-he-reaches-out-injured-commuters
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National Kindness Award, Transport Gold
Singapore Kindness Movement
Languages
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English
Native or bilingual proficiency
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Chinese
Native or bilingual proficiency
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Great to share the stage with Prof Ivana Naumovska and Jake Nicholson to talk more about Search Funds investing with the INSEAD Alumni. My…
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Big thank you to Collin Furtado and Tech in Asia for the chance to share more about Search Funds. (For the search fund nerds, it is worthwhile to…
Big thank you to Collin Furtado and Tech in Asia for the chance to share more about Search Funds. (For the search fund nerds, it is worthwhile to…
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Making our rides more reliable, one partnership at a time! We’ve started working together with ComfortDelGro to grow our pool of available rides, so…
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After months of anticipation, I'm thrilled to announce the collaboration between Gojek and ComfortDelGro. This cross-dispatch model partnership…
After months of anticipation, I'm thrilled to announce the collaboration between Gojek and ComfortDelGro. This cross-dispatch model partnership…
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Celebrating a great partnership between Gojek and ComfortDelGro! When rides are unable to be fulfilled by drivers on one platform, they will be sent…
Celebrating a great partnership between Gojek and ComfortDelGro! When rides are unable to be fulfilled by drivers on one platform, they will be sent…
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Wow, time truly flies. Two weeks ago, I completed my 5th year work anniversary with GoTo Group. As cliché as it sounds, it feels like yesterday when…
Wow, time truly flies. Two weeks ago, I completed my 5th year work anniversary with GoTo Group. As cliché as it sounds, it feels like yesterday when…
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