Head of Strategic Planning and KPI, SEAA

About The Role

The luxury retail environment in Southeast Asia has been rapidly evolving, reflecting the region's economic ascent and cultural vibrancy. As we look ahead, this market is set to continue its transformation in the years to come. Advancing on its strategic intent of achieving “Uncontested Brand Leadership through a Transformative and Inclusive Organisation”, Chanel Southeast Asia and Australia & New Zealand (SEAA) Region will focus on building and strengthening solid foundations and investing ahead of the curve to become the decisive brand leader in every market.

The President's Office aims to elevate strategic planning and governance, drive business development, build insight, foresight, and external partnerships, as well as orchestrate change management. The Head of Strategic Planning and KPI, SEAA, is a strategic role designed to drive the organisation's success by supporting the development of strategic plans and managing the establishment and tracking of strategic KPIs. This role is instrumental in translating strategic intents into actionable plans and measurable outcomes, ensuring alignment with the overall vision of the organisation.

What Impact You Can Create At Chanel

• Strategic Planning Facilitation: Support Market Managing Directors and Regional Division Directors to develop and refine strategic plans that align with the regional and global vision.
• Strategic KPIs Establishment and Tracking: Establish and oversee the tracking of strategic KPIs across the region, ensuring they reflect the organisation's strategic priorities and facilitate performance measurement.
• Integrated planning and Measurement: Ensure that strategic KPIs and target setting are seamlessly integrated into the planning cycles. This will serve as a critical measure of the organisation's achievements and guide resource allocation decisions.
• Performance Analysis: Develop and manage reporting systems for strategic KPIs, leveraging analytics tools to provide insights and facilitate decision-making for the SEAA Leadership Team.
• KPI process: Develop and recommend solutions by working closely with Finance and Business teams to ensure quality of data and insights, to close identified gaps (data gaps or methodologies) and support the evolution of the organisation's data capabilities with an emphasis on scalable and automated processes.
  
  
  

You are energised by

• Contributing to the strategic direction and success of SEAA region through effective planning and KPI management.
• Synthesising complex data into actionable insights and strategic initiatives.
• Collaborating with a diverse range of stakeholders to achieve common goals and drive organisational performance.
• Being part of an organisation with growth potential in the vibrant and dynamic markets of the SEAA region.
  
  
  

What You Will Bring

• A proven track record in strategic planning, KPI management, corporate scorecard development and performance analysis.
• The agility to navigate the diverse landscapes of the SEAA region, honouring global vision while tailoring approaches to resonate with local cultures and market nuances.
• Strong analytical skills and the ability to interpret complex data to inform strategic decisions.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• A strategic mindset, with a focus on continuous improvement and driving results.
  
  
  

What Chanel Can Offer You

• Brand Legacy: In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
• Leadership: Collaborate closely with Market, Regional and Global leadership to develop strategic goals.
• Talent Development: Chanel is committed to developing and empowering our people. 
• Collaborative Culture: Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• Support and Resources: As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully.
  
  
  

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.