Following today's news from Ofcom, our CEO and co-founder Dana Tobak has said, “Having campaigned against unpredictable mid-contract price hikes for over two years, and with the cost of living still hitting people hard, we are delighted to see Ofcom take a firm stance on the issue. This is a huge step towards a fairer, more transparent broadband market, which will help to protect millions of customers from unknowingly being locked into contracts that surprise them with an unavoidable price rise after a few months. Hyperoptic prides itself on being in the corner of customers, offering hyper fair and transparent contracts with no mid-contract price hikes.” #inyourcorner 🔵 #hyperfair #hyperoptic #ofcom
We are banning mid-contract price rises linked to inflation for phone, broadband and pay-tv packages. From January 2025, UK phone, broadband and pay TV companies will no longer be able to link any mid-contract price rises to unpredictable and confusing changes to inflation. Under new Ofcom rules, customers will have to be told in pounds and pence any price rise written in a contract at the point of sale. Cristina Luna-Esteban, Ofcom Telecoms Policy Director, said: “We’re stepping in on behalf of phone, broadband and pay TV customers to stamp out this practice, so people can be certain of the price they will pay, compare deals more easily and take advantage of the competitive market we have in the UK.” Read more ➡️ https://lnkd.in/ebhiguaA