We are proud to share our latest video, providing insight into Serco's work supporting the most prestigious European institutions and international organisations. The video showcases the efforts of our colleagues across Europe, including those working at 𝗖𝗘𝗥𝗡, the 𝗖𝗼𝘂𝗻𝗰𝗶𝗹 𝗼𝗳 𝘁𝗵𝗲 𝗘𝘂𝗿𝗼𝗽𝗲𝗮𝗻 𝗨𝗻𝗶𝗼𝗻, and more. Discover how we contribute to impacting a better future for Europe. Watch the video now! #SercoInternationalOrganisations #SercoEurope #CERN #CEU
About us
We bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world. With a focus on serving governments globally, Serco’s services span justice, migration, defence, space, customer services, health, and transport. Our core capabilities include service design and advisory, resourcing, complex programme management, systems integration, case management, engineering, and asset & facilities management.
- Website
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http://www.serco.com/
External link for Serco
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Hook, Hampshire
- Type
- Public Company
- Specialties
- Transport, Healthcare, Defence, Migration, Space, Justice, and Customer Services
Locations
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Primary
Get directions
16 Bartley Wood Business Park, Bartley Way
Hook
Hook, Hampshire RG27 9UY, GB
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Get directions
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Get directions
1818 Library St
Reston, VA 20190, US
Employees at Serco
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Lian Rowlands
Executive CX leader, passionate about customers, with a proven track record. Keynote speaker. I help businesses improve customer strategy and…
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Gaetan Desclée
CEO | BOARD MEMBER | INTRAPRENEUR | Executive MBA
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Frédéric Misheletti
IT Director Europe | CIO Office | DSI | Member of CIONet
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Miguel Delacroix
Manager Director Serco Defence Europe - Country Executive Officer Serco Belux
Updates
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We have today increased our profit guidance as part of a scheduled trading update ahead of Half Year results. We now expect underlying operating profit for the full year 2024 of approximately £270m, 9% higher than 2023. Mark Irwin, Serco Group Chief Executive, said: “We have delivered good performance in the first half, with progress in improving productivity and the underlying performance of our portfolio, allowing us to increase our profit guidance for the full year by £10m. “We continue to explore new ways to bring together the right people, the right technology and the right partners to help governments around the world to respond to the complex and difficult challenges they face. As we enter the second six months of the year, we remain optimistic about the quality of our pipeline of potential new work to support our medium-term growth targets.” #ImpactABetterFuture https://lnkd.in/evQ5KUKH
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📣 Subscribe to our new, LinkedIn Serco in Defence newsletter. This newsletter brings you our latest developments in areas of our global defence activity. #SercoInDefence #ImpactABetterFuture
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A message from our Group Chief Executive, Mark Irwin, on World Environment Day 2024: 🌎 Serco’s purpose is to impact a better future, and environmental sustainability goes to the very heart of that. Today, on #WorldEnvironmentDay, we are renewing our commitment to drive progress in meaningful ways to address climate change. Impact is front and centre in everything we do, and as Serco’s Group Chief Executive, I see that determination to make a positive difference and have a real impact right across Serco, in every colleague I meet and every worksite I visit. We’ve recently refocused our ambitions for the environment and wider approach to ESG, pledging to measure our positive impact on People, Place and Planet. Under Planet, we’re committed to reducing our carbon emissions under the Science Based Targets initiative. I’m happy to say we’re making good progress towards our net zero goal: Our carbon emissions from our operations fell 18.4% between 2022 and 2023 📉 47% of our total electricity usage is renewably sourced, up from 27% in 2022 ⚡ Electric & hybrid vehicles now make up nearly a third of our fleet 🚗 We know there’s more to do and we’re laser-focused on continuing to drive down our carbon emissions, contributing to the net zero and nature recovery ambitions of our value chain partners, and reducing our environmental footprint. Find out more about how we’re impacting a greener future by going to www.serco.com and visiting our Impact Hub, or read about our wider impact in our Impact Report: https://lnkd.in/eWeWKVAC #ImpactABetterFuture #WorldEnvironmentDay #Serco #GenerationRestoration
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🔍 Recruiting now: Solution Director (FM) Are you an experienced leader with strong commercial knowledge and a background in facilities management? Are you looking to set new standards and really make your mark in the FM industry? We’re hiring a Solution Director (FM) to join our Growth team. We caught up with R&D Director Paul Hawkins about the impact of working in Growth at Serco: 🎙️ “My real motivation is working out the best way of delivering services for our government customers, and supporting those customers in delivering quality services to the nation. Both professionally, and personally as a taxpayer, I want those services to be effective and great value for money. When it comes to bidding, winning with a brilliant solution that will benefit our customers and ultimately our communities – that’s what it’s all about.” Discover more and apply 🔗 https://lnkd.in/dqUZQ_Z6 #SercoCareers #SolutionDirector #SeniorLeadership
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We would like to congratulate our customer the European Space Agency - ESA for the successful launch of the 𝗘𝗮𝗿𝘁𝗵𝗖𝗔𝗥𝗘 satellite! 🛰️ We are proud to have contributed our expertise to the project and have had the chance to play our part and make an impact on revolutionising climate research. We are extending a big thank you to ESA for their trust and of course to our Serco colleagues who have been involved in this important mission. Click through the visual below to explore 𝗘𝗮𝗿𝘁𝗵𝗖𝗔𝗥𝗘 and the contribution of the Serco Teams> Marco Casanova Álvarez, Data Handling Spacecraft Operations Engineer, Filippo Inno, Spacecraft Controller, Fabrizio Colein, Mission Control System, Team-B Software Coordinator, Antonio Arcos Rueda, Ground Station Engineer during LEOP #EarthCARE #SatelliteLaunch #SercoInSpace #SpaceInnovation #ClimateScience #ESA #Sustainability #ImpactABetterFuture
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Celebrating #NationalReconciliationWeek, meet Emily Edwards, a proud Whadjuk Noongar woman from the South-West of Western Australia, who is a shining example of how dedication, determination, and an unwavering belief in one's culture can pave the way to success. As Diversity & Inclusion Lead for Recruitment, an active member of our Reconciliation Action Plan (RAP) working group and Kanyini, our First Nations colleague network, Emily is dedicated to fostering inclusive workplaces and transforming the narrative for Indigenous people in the workplace, ensuring they feel included, heard, and empowered. Read more >>> https://lnkd.in/gXp4u2cP #NRW2024 #IndigenousEmpowerment #DiversityandInclusion #ImpactABetterFuture #SercoASPAC
Meet Emily Edwards, driving positive outcomes for her people
serco.com
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Meet Sara, our Social Value Solution Manager who integrates positive impact into bid proposals at Serco! 🎙️ “The most rewarding part is knowing that we're making a real difference. By integrating social value into our projects, we can help improve lives and leave a positive footprint on the communities we serve.” From community engagement to environmental sustainability, Sara weaves social value solutions into the fabric of our bids. ♻️ Want to make a positive impact too? We’re currently hiring for a Social Value Solution Lead specialising in #facilitiesmanagement bids. Learn more and apply 🔗 https://lnkd.in/emHbTxfU #SercoCareers #ImpactABetterFuture #SocialValue
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Crafting a better future, as a Bid Writer at Serco! ✍️ Meet Kelsey, a Bid Writer who transforms complex information into winning proposals for Serco's Justice and Immigration team ⚖️ 🎙️ “We’re supporting a system that is ultimately designed to help people – reducing reoffending and overall that’s helping the community. Writing a bid to support that, and then seeing it come to life, is really rewarding.” Kelsey says. We’re currently hiring for a Bid Writer specialising in facilities management proposals! Take on a bid writing role with real-world impact, with great flexibility, support and training, too. Learn more 🔗 https://lnkd.in/e2xDQvYD #SercoCareers #BidWriting #ImpactABetterFuture
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Serco reposted this
A fantastic partnership between Serco and Take2 offering Tane at Auckland South Correctional Facility the opportunity to learn computer coding, something that would never have been considered 4 years ago. This will help them gain critical skills for when they are released, and with Take2, a potential pathway for employment. #ImpactABetterFuture #SercoASPAC
From a student at Auckland South Corrections Facility: "The world is changing. Everything’s going digital – you can see it when you watch the news. You can see where it’s heading. That’s why coding is such a good skill – every person should learn a bit of it. I’ve done heaps of programmes in prison: building, welding, working with my hands. But this is the most challenging thing I’ve ever done, way out of my comfort zone. I’ve been in here for almost 10 years, so long that I didn’t know anything about computers. My kids were more computer savvy than me. So I have had to put in the work. I have to read the books, I have to try to understand the code and all the different aspects to it. But I’m enjoying the challenge. There’s no cheating and no shortcuts with this course. People outside have got the internet, they can just Google answers. But we can’t do that – there’s no internet here, so you’ve gotta grab the book and flip through the pages to find the solution. It means you really have to learn the basics and understand the fundamentals. You have to be really mentally resilient. On the outside I worked in warehousing, dispatch, goods, that kind of thing. I’ve got my parole coming up soon, and I’m definitely gonna continue coding, or something similar. When you have a criminal record, you're already on the back foot when you get out of prison and are looking for a job - that’s part of the reason why I joined this course. Take2 has wraparound support and the path continues when you get out of prison. I can keep learning and they’ll help me move forward and support me on the job hunt. I’m keen to work in the tech industry. And I tell you now, I don't know many Islanders that are doing coding. I just figured it would be cool if people rock up to their office and they see a brown boy me sitting at the computer, instead of the stereotypical developer! If I get a job in that industry, it will show people, my family and friends, that there is a pathway here. All the Pacific Islanders I know are all doing labour jobs, which is hard on the body when you reach a certain age. But I think this will show them that they don't need to sweat and they don't need to break their backs. At some point, it's so good to have a job where you can sit down at a desk. You don't even need to be at an office. All you need is a laptop and internet and you can do your work from home. It just opens the door to this whole world aye. I just want to pursue this and see how far it takes me."
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