Plugin not found

  • motouta

    (@motouta)


    3 weeks, 6 days ago

    When I try to enable each option on the settings screen, I get an error message saying “Plugin not found” and it becomes unusable.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    3 weeks, 6 days ago

    Thanks for reaching out @motouta. So we can determine more on this, please share the following:

    1. Your Site Health information. (Tools > Site Health > info > Copy site info to clipboard)
    2. Have you made any recent changes to your WordPress environment, such as changing the location of your WordPress files?

    Note also that you may also be able to manually upload and install the module related plugins from Performance Lab, as zip files. For example you may wish to download the Modern Image formats plugin (v2.0.1) from here. After doing so, please check does this install as expected.

    Let me know if you have any questions with the above.

    Plugin Support Weston Ruter

    (@westonruter)

    3 weeks, 6 days ago

    For reference, see the code location for this error message. Specifically, this code seems to be failing:

    $plugins = get_plugins( '/' . $plugin_slug );

    I wonder if there is a custom directory being used for installed plugins?

    Lastly, instead of installing the plugins from ZIP files you can also just search the plugin directory for the plugin and install it that way instead.

Viewing 2 replies - 1 through 2 (of 2 total)
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