1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Laguna Hills, California
Positive section of review
The staff are just lovely, and we love the heated pool, and the location is great. We attend a conference in Lake Forest and it's nice and close. Also great to get to Laguna Beach!
Negative section of review
Overall cleanliness is good, but attention to detail could be better (dusting desks, side table etc)
Hildale, Utah
Positive section of review
The building was very nice, room was also good and clean. Owners were extremely nice and friendly and there are snacks and drinks available 24/7
Negative section of review
Some rooms do not have a private bathroom, which is uncomfortable. I should have noticed while booking, but it wasn't clearly mentioned in booking. Still you wouldn't expect it from such a nice hotel. Also there is pretty much nothing around... for dinner, etc
New Orleans, Louisiana
Positive section of review
The location was great - near Bourbon Street - wonderful staff who were so helpful
Negative section of review
Nothing
Destin, Florida
Positive section of review
Check out was a breeze. That is the only thing this property agency got correct.
Negative section of review
Customer service was lousy and argumentative when trying to address an issue for parking so I could check in on time. Then when I called about how dirty the property was, I couldn't get ahold of anyone in a timely fashion to address the issue. Even after giving approval for the cleaners to come in, (have the screenshots to prove it) cleaners never came by. I spent more time than I wanted to on my vacation frustrated trying to deal with issues about the property.
Houston, Texas
Positive section of review
Room was not cleaned and there were bugs in the room. We left immediately.
Seaview, Washington State
Positive section of review
The decor was lovely and Lea and other staff were great too.
Negative section of review
The busy street and view of the strip mall market. Price is also quite high.
Memphis, Tennessee
Positive section of review
Great place - very friendly staff - loved it
Negative section of review
Nothing
Santa Barbara, California
Positive section of review
Location Good service from atendance
Negative section of review
Bed sheets not clean Bathroom not clesn
Miami Beach, Florida
Positive section of review
Good location
Negative section of review
Spacious and comfortable bed boilers were not working, and i had to take a shower with cold water .
Rosemead, California
Positive section of review
parking
Negative section of review
wasn't clean; bad smell; very noisy; bad value; furniture and the interior is already run down; no hair dryer; no shampoo