Manitoba·CBC Investigates

A website designed to talk to strangers has become a haven for child sex predators, expert says

A southwestern Manitoba man’s conviction for abusing an underage girl has spurred a U.S. lawsuit accusing a video chat website of knowingly matching kids with adults on a site that critics say is primarily used for live sexual activity.

Omegle put in the spotlight after U.S court decision involving Manitoba man

A screen capture of a man with a hairy chest on on a website called Omegle. He is seen in a video chat window and beside him is a text chat window.
Omegle is a website that advertises itself as a platform to 'talk to strangers,' but critics say it is a haven for predators. A lawsuit filed by an American woman alleges that in 2014, when she was 11 years old, Omegle paired her with a man from Brandon, Man., who forced her to send naked photos and videos of herself engaging in sexual acts. (Rudy Gauer/CBC)

WARNING: This story contains disturbing details about child sex crimes and graphic sexual content.

A southwestern Manitoba man's conviction for abusing an underage girl has spurred a U.S. lawsuit accusing a video chat website of knowingly matching kids with adults on a site that critics say is primarily used for live sexual activity.

Omegle advertises itself as a platform to "talk to strangers," but critics say it is a safe haven for child sex predators.

When CBC reporters spent time on the site, they discovered that darker reality.

The website and its design are at the heart of a $22-million lawsuit filed by an American woman, known as A.M., who was 11 years old in 2014 when Omegle paired her with a man in his late 30s from Brandon, Man. 

The man, now 46, forced her to send naked photos and videos of herself engaging in sexual acts, according to the lawsuit, filed in November in the U.S. District Court in Portland.

"She suffered for three years being at her predator's beck and call. And he tortured her," said Carrie Goldberg, of the C.A. Goldberg Law Firm in New York, which represents A.M.

"She lived in constant fear that he was going to come physically and kidnap her."

Randomly paired with 'stranger'

The U.S.-based website has a simple design: a person goes on and can type in a keyword to find someone with similar interests or they can leave it blank. They then decide if they want to text or video chat live with a stranger.

It does not require a user to log in with an email or username, and doesn't ask for an age. Instead, someone is instantly connected with a randomized person identified only as "Stranger."

To get a better understanding of how the website operates, a CBC reporter spent an hour on the website, identifying herself as a journalist and speaking to Omegle users.

Monique St. Germain is with the Canadian Centre for Child Protection. The centre is watching what happens with the U.S. lawsuit, because it could have a ripple effect in Canada. (Jaison Empson/CBC)

During that time, the reporter was matched with a man who admitted to masturbating in front of children.

The reporter was paired with this man because they both put the word "Roblox" — an online game popular with children — as a keyword.

The man, who was visibly naked but only showing his chest, stomach and legs, said he was 27.

"I come on here to make friends and it is fun to make friends naked," he told the reporter when asked why he was nude.

He told the reporter he is typically naked when online and will "sometimes" get paired with kids. 

When asked if he masturbates in front of those kids, he replied, "only if they ask to."

"If they are comfortable, I am comfortable — it is all about consent."

Watch | A look at who CBC encountered on the website:

What CBC found on Omegle

2 years ago
Duration 2:01
WARNING: This story contains disturbing details about child sex crimes and graphic sexual content. A CBC reporter spent an hour on the website, identifying herself as a journalist and speaking to Omegle users. Critics say the website matches children with adults and is a safe haven for child sex predators.

When the reporter said a child cannot legally consent, he replied, "You're the one that is calling it legal, I am calling it social consent."

The majority of the people CBC was paired with during the hour on Omegle were male in appearance and naked or off camera. At least five men were visibly masturbating. CBC matched with over two dozen people.

At least twice the reporter was matched with someone who said they were under 18.

A screenshot of the homepage of Omegle.
The home page of Omegle's website allows a user to type in a keyword and pick whether to video or text chat. There is also a disclaimer about how old you need to be to use Omegle. (Rudy Gauer/CBC)

"It's unfathomable. You can't even believe that such a site exists," said Monique St. Germain, general counsel with the Canadian Centre for Child Protection in Winnipeg.

"And yet it does. I think we have to ask ourselves, 'Why are we letting this happen?'"

Pandemic sends kids online

When the child protection centre did a search of its 2021 records, it found 170 videos from Omegle being traded on dark web forums, with most of the children appearing to be six to 15 years old.

The dark web is a catch-all term that refers to a series of online networks that are not accessible through traditional search engines. These networks are generally configured to encrypt internet traffic, hide IP addresses and provide anonymity for users, which makes them harder to trace.

Omegle, which launched in 2009, has been on the centre's radar since 2011, St. Germain said.

The pandemic made things worse, sending more kids online and creating more opportunities, she said.

"There was a lot more children online for a lot longer," she said.

A portrait of two professionally dressed women. The woman on the left is wearing glasses, brunette and an orange shirt, she is smiling with her hand on her hip. The woman on the right has light brown hair and a blue blazer with her hand on her chin.
Carrie Goldberg, left, and Naomi Leeds are two of the lawyers representing A.M. in the lawsuit against Omegle. (Submitted by Carrie Goldberg)

Goldberg told CBC News that social media influencers started using Omegle during the pandemic as a new way to connect with their audiences.

"And so there was this entry for kids where it's like, 'Oh my God, maybe I'll get matched with this online influencer or content creator who I'm obsessed with,'" she said. 

"But the reality is that they get matched with adults who are naked."

CBC News searched Canadian court cases and found eight involving Omegle, most of which included the sexual exploitation of children.

The front page of the Omegle site says you must be 18 or older or be 13 or older with parental permission and supervision to use it. 

It also flags for parents a website called Connect Safely, which guides parents on how to block certain websites. 

It says the video chats are moderated, but does not state anywhere how they're moderated. Its community guidelines ban nudity, pornography or sexually explicit conduct in its moderated section. 

A blurred face of a man on video chat website Omegle. Beside him is a chat box.
When using Omegle, there is no need to log in or enter a user name. Instead, you are paired with someone named 'Stranger.' In this case, a CBC reporter was paired with this man because they both put the word 'Roblox' (an online game that's popular with children) as a keyword. (Rudy Gauer/CBC)

Critics say one of its biggest flaws is there is nothing stopping any user from easily accessing all portions of the website, and because it doesn't ask for a user's age, it doesn't prevent children and adults from matching.

"There's no age verification and people are randomly paired with other users," St. Germain said.

"And there's a high degree of sexual content that is available on that site."

The lawsuit alleges Omegle is responsible for what happened to A.M. because the website is a flawed product "designed perfectly" to "procure children anonymously and without a trace."

"[It] profits from procuring children for sexual predators," the lawsuit says.

Civil lawsuit passes major hurdle

Lawyers for A.M. were dealt a victory last month after a Portland judge made a potential landmark ruling in their favour. 

Judge Michael Mosman denied Omegle's motion to have the lawsuit thrown out based on a section of an American law that commonly shields big tech from these sorts of liabilities.

The law — Section 230 of the Communications Decency Act — was created in 1996 to protect companies from being responsible for third-party content on platforms such as online message boards.

When applied today, the law makes it "almost impossible" to hold a company accountable in a situation like A.M.'s, said Naomi Leeds, a lawyer who also represents A.M. in the lawsuit.

Mosman said the $22-million lawsuit is not about the content exchanged between A.M. and the man, but rather the product, which is designed in a way that connects minor children with adults.

In the case in which A.M. was exploited, police executed a search warrant at the home of the Brandon man in 2018. They found thousands of images and videos depicting child sex abuse, including hundreds of pictures and videos of A.M.

Brandon man pleads guilty

The man was criminally charged in 2018 with possessing, accessing and distributing child pornography along with luring via telecommunication. CBC is not naming him to protect the identity of his victims.

He pleaded guilty in the Court of Queen's Bench in Brandon last year to internet luring and distribution of child pornography and was sentenced in December to 8.5 years, minus time served.

The man was convicted of abusing several underage girls, but it's not clear if he met them all on Omegle.

A spokesperson for Omegle called the actions of the Brandon man "reprehensible" and said the platform in "no way condones the actions of such users who misuse Omegle's website."

"Although Omegle users are solely responsible for their behaviour while using the website, Omegle takes the safety of users seriously," wrote the unnamed spokesperson in a prepared statement sent by the company's lawyer, Stacia Lay.

The spokesperson said they disagree with the court's ruling that Omegle as a product could be held liable and not be shielded under Section 230.

"Section 230 provides critical protections to online platforms — both large and small — with user-created content," the spokesperson wrote.

"Those protections have allowed the internet to flourish and permitted the creation of a variety of avenues for free expression."

Watch | Why critics want Omegle shut down:

Critics warn of dangers of Omegle

2 years ago
Duration 4:51
WARNING: This story contains disturbing details about child sex crimes and graphic sexual content. A website that matches people with random strangers is in the spotlight after a lawsuit was filed alleging it led to the sexual abuse of a girl by a man from Manitoba.

The company filed a motion to dismiss the lawsuit earlier this week, arguing that Omegle is not a product but a service and should be shielded under Section 230. 

When content is flagged as illegal, inappropriate or in violation of Omegle's policies, the IP address of the user will be banned, the statement said.

The company said it captures periodic snapshots from moderated video chats.

In some cases, the spokesperson said, content is reported to law enforcement agencies and the National Center for Missing and Exploited Children in the U.S.

Leeds and Goldberg hope the lawsuit sends a message to social media and tech companies when it comes to protecting children.

"They're not more powerful than a single individual.… It could take just one person — one person, a teenager — to make them face the consequences for the dangers that their products cause," Leeds said.

Goldberg hopes for a victory that hits Omegle in its pocketbooks.

"If it's so big that it takes them out of business, then we don't care," she said.

"That's the cost of doing business for them."

ABOUT THE AUTHOR

Kristin Annable is a member of CBC's investigative unit based in Winnipeg. She has won several RTDNAs for her work, including a national RTDNA for her investigation into deaths in police custody. She can be reached at kristin.annable@cbc.ca.