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The Hornblower Group Family of Companies is made up of different legal entities who offer its services and products under different brand names, including, among others, Alcatraz City Cruises, Anchor,\u00a0 Bridgeport Shipyard, City Cruises, City Experiences, City Ferries, Devour Tours, HMS Ferries, Hornblower, Liberty Landing Ferries, Niagara City Cruises, NYC Ferry, Seaward Services, Statue City Cruises, Venture Ashore, and Walks.<\/p>\n
are referring to the relevant company in the Hornblower Group Family of Companies whose Site who you are using. These Terms of Use along with the applicable Terms and Conditions \u00a0of your purchase and applicable rewards or loyalty program terms if participating in one of the Company\u2019s Rewards or Loyalty programs(collectively \u201cTerms\u201d) constitute an agreement between the Company and the user (\u201cyou\u201d or \u201cyour\u201d).<\/p>\n
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING ANY OF THE COMPANY WEBSITES, APPLICATIONS, PLATFORMS, LOYALTY PROGRAMS, GIFT CARDS, AND OTHER PROGRAMS THAT POST A LINK TO THESE TERMS OF USE, OR THE MATERIALS, SOFTWARE, AND CONTENT AVAILABLE IN OR THROUGH THEM (COLLECTIVELY, THE \u201cSITES\u201d). YOUR USE OF THE SITES CONSTITUTES YOUR AGREEMENT TO BE BOUND BY THESE TERMS OF USE, APPLICABLE REWARDS OR LOYALTY TERMS, AND THE PRIVACY POLICY, WHICH IS INCORPORTED BY REFERENCE. YOU AGREE TO AND ARE SUBJECT TO ADDITIONAL SERVICE TERMS AND CONDITIONS IN CONJUNCTION WITH ANY BOOKINGS, RESERVATIONS, TOURS, EVENTS, ACTIVITY, EXCURSIONS, OR PRODUCTS (COLLECTIVELY, THE \u201cSERVICES\u201d) PURCHASED OR ASSOCIATED WITH US.<\/p>\n
THESE TERMS CONTAIN PROVISIONS THAT GOVERN THE RESOLUTION OF DISPUTES BETWEEN US AND YOU AND DISCLAIMERS AND OTHER PROVISIONS THAT LIMIT OUR LIABILITY TO YOU.<\/p>\n
By using the Sites, you affirm you are able and legally competent to accept and agree to these Terms and our Privacy Policy. If you do not agree to any of these Terms or our Privacy Policy, then you are not authorized to access or use any of the Sites. The Privacy Policy can be found here<\/a> or by going to the link in the footer of the webpage you are on.<\/p>\n
Hornblower Guest Services Team
\nPier 3, Hornblower Landing
\nSan Francisco, CA 94111
\nGuest.services@cityexperiences.com<\/a>
\n800-459-8105<\/a><\/p>\n
The provider of the Sites is
\nHornblower Group
\nPier 3, Hornblower Landing
\nSan Francisco, CA 94111<\/p>\n
You may contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at 916.445.1254<\/a> or 800.952.5210.<\/a> Their website is located at: http:\/\/www.dca.ca.gov<\/a>.<\/p>\n