Business Adoption Manager

Appetite for making a difference for both our colleagues and customers? Do you want to make a fundamental difference to both in a highly energised and rewarding role? As our Business Adoption Manager, you'll lead the integration of our strategic platform Salesforce, making a direct impact on our operational efficiency and supporting our colleagues in delivering outstanding service for our customers.

You will be critical to the success of the programme, that is why we have assured you are part of the programme board directly reporting to the Chief Financial Officer, our Executive Sponsor of Salesforce. Here, every day is about making a real difference?ensuring our teams are prepared, our processes improved, and our goals achieved through the power of Salesforce and your ability to drive adoption.

Typical day as a Business Adoption Manager

• Lead in producing and managing business adoption plans, working alongside our project managers, you will embed plans that support the success of capability adoption across the business.


• Liaise with key stakeholders to align on objectives and ensure a cohesive adoption strategy that enhances our customer experience.


• Communicate with the business and key stakeholders to assure risks and issues are mitigated effectively and efficiently. In a fast-paced environment we need you to be a strong problem solver who can bridge the relationship between project and business.


• Effective listener who can understand root causes of problems impacting business adoption and work with project managers and delivery teams to articulate problems and improvements to capabilities being delivered.


• Reviewing the latest project updates and preparing for Programme Board meeting where your insights drive strategic decisions.


• Lead User Acceptance Testing sessions, ensuring all feedback is accurately captured and addressed to refine system functionality


Fancy going home each day knowing that you have helped change our customers lives for the better? You?ll do that here, working for a top 10 Great Place to Work in the UK Employer!,
• Flexible working hours (or we?re open to agreeing a work pattern with you).


• You?ll manage your own diary, so if you need to nip out to walk the dog or do the school run, we?re ok with that!


• This is a hybrid role and you?ll spend 2 days in the office, 3 days working at home, however this role will need you to be flexible based on the programme needs.


• Able to use technology such as Teams, Miro or DevOps this assures that everything you do is integrated with the wider programme plans.
  
  Proven experience leading business adoption in a dynamic, agile environment?preferably within the Housing Sector.


• Exceptional stakeholder management skills, with a flair for building relationships and communicating effectively across all levels of the business.


• A strategic mind, capable of devising and implementing comprehensive business adoption plans that align with organisational goals.


• Strong analytical skills to monitor project progress and identify risks, maintaining a clear path to successful implementation.


• A collaborative spirit that thrives in team settings, driving the integration of cross-functional teams to succeed as a one team.


• Creative problem-solving abilities, always ready to tackle challenges with innovative solutions that propel us forward.


Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review

Our Team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You?ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

This is a Band 5 role and the salary we pay will sit within this band that starts from £33,500 per annum. The salary is negotiable based on skills and experience. Brilliant benefits including health cash plan!,
• 34 days leave (includes bank hols and a ?me day? to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• Colleagues really matters to us, that?s why we?re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.


• We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us!


• Generous pension scheme with life insurance of 3x salary. See our full range of benefitson our web site.