Business Energy Fee Earner
IDAN BUSINESS SERVICES LTD
Business Energy Fee Earner
£24000
IDAN BUSINESS SERVICES LTD, Bolton
- Full time
- Permanent
- Remote working
Posted 3 weeks ago, 28 Jun | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: a50f3efdf4dc49c6ad68b3f35713be6e
Full Job Description
- Responsible for managing case load within the Business Energy Department
- Discuss potential claims and provide an initial screening review on the telephone in-line with the agreed criteria for new cases
- To review incoming information and establish a possible claim route
- Ensure all information is scanned and uploaded to the case management system
- Maintaining the case management system, making sure all workflow steps are correctly inputted
- Assess prospects and prepare letters of claim and advise on the evidence with the clients
- Liaise with Counsel, experts and any other third parties in an efficient and professional manner
- Support experts by providing them with all the information they need, liaising with them to ensure they review cases as quickly as possible
- Be proactive and use initiative when presented with problems or issues
- Provide excellent customer service by regularly updating clients on the progress of their case and answering any queries in a professional manner
We are looking for an experienced fee earner / file handler who is confident in managing their own caseload from inception to settlement.