Business Support Officer - Case Support Worker Early Help, Scarborough Area (098139)

As a Case Support Worker, you will provide administrative support, involving daily updating, amending and processing tasks within bespoke databases, handling calls, providing support to the operational team and minuting meetings all within specific timescales. This is a varied and rewarding role.

We are supporting a hybrid approach to office and home working however you must be willing to travel for training, meetings and to provide cover at other sites and services across the area.

This is an exciting opportunity to support the Children and Families Service, managers, and operational teams with a primary focus on Early Help.

Are you a great communicator who enjoys problem solving and supporting a team?, A vacancy has arisen for a Case Support Worker for Early Help. You will join a highly motivated team with good customer service skills who undertake a variety of tasks, updating bespoke databases, minuting taking, The successful applicant must have good ICT and literacy skills. You must be able to prioritise your own workload, be conscientious, well organised, accurate, with eye for detail. You will have the ability to work unsupervised and be flexible in your approach, being able to work using your own initiative as a well as effectively in a team.

You must respect the need for confidentiality of personal information and have knowledge of Data Protection (GDPR), Equalities and Health and Safety requirements of working within an office environment.

You will be surrounded by a supportive, established team of professionals who will help you grow and develop within this role. As a North Yorkshire County Council employee, you will have access to some great benefits via our everybody benefit's scheme such as shopping discounts, home technology and green car salary sacrifice schemes, financial wellbeing and health assured and our employee assistance programme to assist with your health and wellbeing. You will also have access to our local government pension scheme, a generous plan for your retirement with the option to increase your monthly contribution if you so wish. For more information on the benefits, we offer please see our Total Rewards Brochure.