Customer Service Advisor

We are looking for an ambitious, well organised, and driven individual to join our team at TLB Medicals.

Duties will include:

• Maintaining office systems, including data management and filing


• Screening phone calls, enquiries and requests and handling them when appropriate


• Delivering the highest levels of customer service to clients


• Preparing and managing files


• Booking appointments and diary management


• Liaising with clients


• Maintaining the department's quality and customer service standards
  
  Previous customer service experience


• Confident in dealing with inbound and outbound calls


• Strong I.T skills


• Clear written and verbal communication


• Excellent communication skills


• Organised with a good attention to detail
  
  TLB Medicals is a medical reporting organisation with over 10 years of experience in providing high-quality medical reports.