Engineering Materials Delivery (EMD) Operations Lead

Within this role you will be responsible for the seamless operation of the Engineering Material Delivery department, managing the end-to-end activities and associated processes within the facilities. The role will see you ensure operations achieve a safe working environment, client and customer satisfaction, productivity improvements, excellence in operations as well as employee growth and performance.

• Manage the day-to-day running of the EMD warehouse, including inbound, pick and outbound operations and milk run deliveries schedule, stock taking and control


• Ensure that EMD team members have clearly defined roles and objectives and that they are trained, developed, and motivated to achieve the required standards of performance


• Effective planning of all warehouse activities to ensure adherence to agreed KPIs and performance targets


• Daily operational responsibility for the EMD store's function,


• Ensure that all EMD equipment is maintained and inspected in line with relevant regulations


• Ensure a seamless handover is in place from day to night shift, providing detailed daily communications to the Mitie team that are also based in the airside environment


• Coordinate rosters for the EMD driver/storemen to ensure correct level of resource on shift and call out cover


• Continuously improve processes and minimise errors as the operation seeks to increase efficiency and reduce costs


• Provide management with required reports, information and feedback to contribute to the effective planning and resource forecasting


• CLC Site H&S responsibility to include working collaboratively with the WJ Heathrow H&S Manager
  
  Prior experience leading high performing warehouse functions (preferably in construction/engineering)


• Demonstrable track record of managing successful warehouse teams


• Ability to multi-task and balance conflicting demands from numerous stake holders


• Proven experience in use of online logistics systems/IMS


• Experience in developing, implementing and improving operational procedures to ensure increased efficiencies and reduced cost


• Strong communication and problem-solving skills


• High computer literacy - must be competent in MS Outlook, Word and Excel


• Demonstrate the ability to think and act quickly in emergencies or under pressure


• Have an ability to deliver succinct and clear verbal and written reports where necessary


• Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance to ensure team effectiveness and availability


• Able to deal calmly and confidently with all demands from the client


• An interest in and commitment to the work of Wilson James for its clients


Desirable

• Sound knowledge of construction logistics at Heathrow Airport and/or the airside environment.
  
  Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
  
  The Role - Full Time, Permanent Role, working 5 days a week.


• Pay: £50,000 Annual Salary


• Company Sick Pay


• Annual leave entitlement off 22 days.


• Company Pension Scheme


• Life Assurance Scheme


• Access to an Online GP Service for you and your dependents


• Learning & Development - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.


• Health and Wellbeing - access to mental health support specialists


• Specific site benefits: Car Parking available.


A typical day in the life as an Engineering Material Delivery Operations Lead