410
Sorry, but the job you requested to see has expired.
You can review and search for similar jobs below. Alternatively, try a new search.
Estate Services Adviser
Elm Group
Estate Services Adviser
£28500
Elm Group, Frimley, Surrey
- Full time
- Permanent
- Onsite working
Job posting date not available, 24 Jul
Closing date: Closing date not specified
job Ref: b520ba8702fa4889a4ec37c0f3696c02
Full Job Description
- Establish good relationships with Area Managers, Estate Managers and other estate-based staff to promote the services of the Customer Experience Team and provide support and solutions to day-to-day issues.
- Manage diaries and mailboxes for your Area Managers, organising estate visits, budget meetings and account meetings in accordance with required timescales and occasionally take minutes in meetings, whilst observing absolute confidentiality.
- Re-sales service - providing the administrative support throughout our property sales process in close liaison with the Estate Manager, Area Manager, Partner Estate Agents, Leaseholders, Executors, and property purchaser. To incorporate update of the database (Qube), archiving routine and issuing welcome letters.
- Deal effectively with all telephone enquiries by either providing the solution or referring to the relevant member of the team with an emphasis on monitoring and tracking to resolution
- General typing, filing, photocopying and all other reasonable office duties as required
- Work collaboratively with and support fellow team members as and when required
- Administrative: 1 year (preferred)
- Customer service: 1 year (preferred)
- Personal Assistant/Diary Management: 1 year (required)
- Housing: 1 year (preferred)
ELM Group is a leading residential estate management company, who manage an excess of 150 exclusive and beautifully landscaped developments across the South of England. We are looking for a professional and enthusiastic Estate Services Adviser to join our Team in Frimley, to provide office-based support to two of our team of eight Area Managers. This role would suit someone with a background in a role such as conveyancing, legal secretary or paralegal.
We believe our staff are at the forefront of our commitment to provide an excellent service to our leaseholders, we offer competitive salaries and comprehensive induction training to help you settle confidently into your role. Please have a look at the rewards and benefits page on our website to see what else will be available to you as an ELM employee., Job Types: Full-time, Permanent - Company pension
- Health & wellbeing programme
- On-site parking
- Sick pay
- Monday to Friday
- Loyalty bonus
Please visit our website to read the job description. There may be additional tasks that are specific to this role, if you are shortlisted we will advise you of these at interview.
Are you a well organised and pro-active customer service professional looking for a new and exciting challenge in a varied role? Do you have experience with managing calendars, inboxes and general administration? Want to work proudly together as one team to deliver an outstanding service for our leaseholders?, As part of the Customer Experience Team, you will be a real ambassador for our customers, solution-focused, identifying challenges rather than problems and play a part in delivering performance at its best, on a personal and collaborative basis. You will have strong decision-making skills and be used to working under pressure and to very reactive and tight deadlines. A proven track record with a reputation for being a positive role model and driving change through people and processes with the ability to be flexible when the need arises. You will work in an intuitive way with a high level of responsibility supporting the Area Managers, as well as delivering a positive, prompt and accurate service to our leaseholders, our Estates Services Team, our remote staff, contractors and each other.,
Pay: £27,500.00-£28,500.00 per year
Benefits:
Schedule:
Supplemental pay types:
