Head of Workplace Propositions

Do you want to shape and innovate our workplace proposition for 12,000 business to business relationships and over 4m customers, helping them address one of societies' big challenges to save for a better future?

Enjoy horizon scanning, planning for the future and crafting differentiation?

Love working with people and technology to rapidly deliver fresh ideas that transform how customers engage in pensions?

Produce compelling messaging and being out in a market building key business to business relationship and speaking at events and conferences?

Pride yourself on advising teams and helping them excel?

Would you like to be part of a leadership team building a fast growing business with a leading brand?

Look no further, we have the role for you!

Reporting to the Workplace Pensions Director, this role has overall accountability for the Workplace Pensions Proposition of Scottish Widows across our full product offering (GPP, GSIPP, OMP and Master Trust).

Responsible for using market and customer insight to set the strategy constantly horizon scanning to ensure we innovate and differentiate, working closely with our labs and investment partners to deliver against our strategy, crafting clear proposition messaging and leading partnerships with key organisations in the industry.

As owner of the strategy, you'll partner with lab leads on development of digital improvements as well as major programmes and FNZ to deliver changes to the platform and our investment colleagues to deliver a market leading investment proposition.

Supporting marketing colleagues to ensure that Scottish Widows Workplace Savings is seen as a leading player in the marketplace with strong member proposition.

You'll have accountability for aligning the Workplace Platform with the principles of consumer duty and a meticulous product management and governance frameworks to ensure our suite of products meet customer needs.

Your strategy and execution will also help us to achieve significant growth in AuM through advisor recommendation, the acquisition of new clients and the growth and retention of existing business.

You'll understand workplace pension products, customer needs, of the needs of employers and trustees who provide pension schemes and their advisers.

An insight led approach allows you to deliver customer, employer / trustee and advisor led messages. Your well-developed network of external contacts will allow you to take the message direct to market, testing and crafting ideas that make a difference.

What you'll be doing :

• Horizon scanning the market to understand future regulatory change, needs and innovation for key partners. Developing and implementing the strategy and supporting vision to ensure the delivery of agreed business performance, working successfully with key partners.


• Designing and developing innovative products which meet customers' needs and help shift the dial on 35% of people not having enough savings for even a basic retirement.


You'll lead and influence securing group funding and resources to deliver. You'll own product specification, regulated product design and ongoing product governance including ensuring products and services deliver fair customer outcomes and alignment to the principles of Consumer Duty.

• Ensuring a clear multi-channel distribution strategy with the design, delivery and implementation of advisor and employer / trustee engagement including the digitisation of ongoing scheme management for employers.


• Crafting compelling communications that support our interaction with advisors, employers / trustees and customers helping to ensure they are aware of the full breadth of what we provide, to support new proposition launch with clear calls to action.


• Build and deliver powerful market messaging by developing relationships with industry bodies and membership organisations our advisors and employers / trustees frequent and having a voice where they frequent including social media and key publications.


• Be responsible for the team to, and personally, present at key industry events and partnerships to raise the profile of Workplace Savings.


• Using your strong external network to build the profile and understanding of the Scottish Widows Proposition and what is encouraged from the market.
  
  Strategic problem solver with a customer centred approach


• A confirmed understanding of Workplace pensions and regulatory landscape affecting our business.


• Validated ability to develop and package proposition offers to market, honing key messages


• A deep understanding of Consumer Duty principles


• Understanding of key partner groups


• A strong profile in market and a passion to promote Scottish Widows leading proposition


• Excellent communication skills and ability to engage an audience


• Shown leadership skills with ability to encourage a team and stakeholders across the business
  
  In Insurance, Pensions and Investments, we'll change this. It is the right thing to do, and Scottish Widows is uniquely placed, with reputable brands and products to support the Group's 26 million customers.., At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.


With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.

We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve.

Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background or identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, offer a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, please just let us know.

We also offer a wide-ranging benefits package, which includes :

• A generous pension contribution of up to 15%


• An annual performance-related bonus


• Share schemes including free shares


• Benefits you can adapt to your lifestyle, such as discounted shopping


• 30 days' holiday, with bank holidays on top


• A range of wellbeing initiatives and generous family leave policies


The pension landscape is being revolutionised by technology, and this is an opportunity to be at the forefront. Could you be who we're looking for?!