IT & Warehouse assistant

To begin with this role will be split 60/40 with a view to it becoming a full IT assistant role in the future. The ideal candidate will have an interest in starting or continuing a career in IT and the role will be based in our office in Southend.

IT / Customer service assistant providing telephone and email support to our client base. The role will involve becoming an expert in our ecommerce platform (Full training will be provided) and building relationships with our clients. There will also be a requirement to support the internal members of the team with adhoc support for general IT queries. Literacy skills and clear communication is essential.

Assisting the warehouse team with goods in. Lifting of boxes up to 25kg in weight and also moving pallets with the relevant equipment. Counting and adding stock into racks and updating the ecommerce system. From time to time there are requirements to assist with collation work with the rest of the team.

Working hours

Working hours - Monday to Friday 9am - 5pm

Holiday - 20 days per year - increasing by 1 day for each year of employment after 2 years and up to a maximum of 25 days total.

This role is designed for someone to grow into and make their own - that's how most of the roles in our business work, we look for people to grow with us and bring new ideas along the way.

Due to the nature of the warehouse work you will need to be able to lift heavy boxes and move a loaded pallet truck.

You will also need the following skills

· Proficient with Microsoft windows operating system.

· Microsoft Office - Primarily Word + Excel

· Email

· Good communication, written and verbal

· Customer services

· Computer literate

· Knowledge of HTML / CSS (desirable)

· Photoshop (desirable)

1 Years experience in a professional environment, either through customer service or any office administration.

5 GCSES (A-C or 4 +) or Equivalent Numeracy / Literacy Level 2

Relevant NVQs or BTECs are also considered.

Thefullworks is a small and dynamic software and logistics company established in 2015 with our offices being based in Southend on Sea.

Our proprietary SAAS ecommerce platform is used by our global clients based in the UK, Ireland and more predominantly recently in the US. In addition, we provide warehouse, fulfillment and distribution services around the world for large corporate clients.