Proclaim File Handler

We are a vibrant Law firm based in Blackburn looking to hire an experienced Legal Claims Handler.

You will be responsible for the receipt of the initial instructions and initial matter creating and associated checks to support risk assessment.

Primary Duties:
Must Have experience of using the Proclaim system
Logging Client's signed Forms of Authority and Completed Questionnaire on the Case Management System
Requesting and logging required documentation from the Client
DSAR Reviews
First port of contact with client
Booking and Arranging Client Appointments
Preparing a Letter of Claim
Preparing Part 36/Calderbanks for both client and defendant
All necessary calls and correspondence with the Client and third parties in the initial stages of the Client's claim.
Management of incoming work source email inboxes

A Proclaim file handler is required for an excellent opportunity with a vibrant law firm based in Blackburn. Must have previous experience in areas of law such as RTA, Personal injury, Industrial disease or Housing Disrepair., Good interpersonal and communication skills to interact confidently with both staff and members of the public
English GCSE (grade 9-1, A-C or Key Skills Level 2 or equivalent)
Law degree/graduate
Computer literate with knowledge of Microsoft applications
Proven ability to plan, manage and prioritise workloads
Flexible approach to working
Working as part of a team and using own initiative
Attention to detail
Capability to undertake all assignments in a timely manner
Knowledge of GDPR and Data Protection