Receptionist - 4 Hotel

We are currently seeking a receptionist to join the Front Office team in our 4

• Hotel in the heart of theNorthamptonshire Countryside.


Whittlebury Park is a 254-bedroom hotel with a bustling conference centre, award winning spa and championship golf course.

Duties Include:

· Greeting guests & handling requests

· Deliver excellent customer service to ensure the optimum guest experience

· Managing the check in/out process

· Answering and directing phone calls

· Administrative reception tasks

· Communicate with and assist other departments where necessary

· Maintain good knowledge of Whittlebury Park & what it can offer

Be a passionate, motivated and enthusiastic receptionist
Confident ability to communicate and establish rapport
Excellent telephone manner
Ability to work a flexible schedule
Be able to work alongside others, but also self-motivate
Competent IT proficiency
This is a full-time position, working 5 out of 7 days. Flexible candidates required as the role will involve early mornings, late evenings and weekend work.

Due to the remote location, you own reliable transportation is required.

Salary: £23961.60 (based on 40 hours per week) / £11.52 per hour

You will be expected to work weekends and late shifts.

Benefits:

Here at Whittlebury we have a fantastic range of benefits available to our staff.

Some of the benefits associated with this role are:

Free Golf & Leisure membership
• 
  Free staff meal on duty
  Employee awards
  Enhanced pension contributions
  Discounts also available on: Food & Beverage - Up to 50%, Spa products and treatments, hotel stays &Virgin experience days.
  
  
• We allow all staff who work a minimum of 40 hours each month to benefit from a complimentary Leisure Club membership



• We allow all staff who work a minimum of 60 hours each month to benefit from a complimentary Golf membership


Whether we are welcoming corporate working groups, hosting family celebrations and wedding parties or providing respite to those hoping to escape the pressures of life and simply relax, our mission is always to make someone's day.

If you have got what it takes to be part of a busy, professional, and high performing team, then we would love to hear from you!

Job Type: Full-time

Pay: £11.52 per hour

Expected hours: 40 per week

Benefits:

Canteen
Company events
Company pension
Discounted or free food
Employee discount
Free fitness classes
Free parking
Gym membership
On-site gym
On-site parking
Referral programme
Schedule:

Overtime
Weekend availability