Receptionist / Sales Advisor

Engage with customers to understand their needs and recommend products or services (treatments)

- Process sales transactions accurately and efficiently

- Maintain a clean and organised Clinic and assist in inventory management and restocking of products

- Provide after-sales support to ensure customer satisfaction

- Ensuring all CRM systems are up-to-date and all accounts have been noted after every client interaction

- Promote positive relationships with clients and establish long term interest by turning casual clients into regulars.

The ideal candidate will have strong organisational skills and a passion for delivering excellent service to customers., Previous experience in a sales or customer service role is a must (face-to face and on the phone)

- Proficiency in clerical tasks and admin tasks

- Excellent phone etiquette and communication skills

- Ability to interest clients in the products, suggest a treatment and upsell packages to retain the client

- Previous experience in working at medical establishments, beauty salons or clinics is advantageous

- Previous beauty related education is also preferred ( but we will prioritise the ability to Sell)

- Ability to computerise tasks for efficient record-keeping

- Strong organisational skills with attention to detail

- Excellent organisational skills to handle multiple tasks effectively at busy times,

and run the clinic at quiet times.,

• A-Level or equivalent (preferred), Customer service: 1 year (required)


• Administrative experience: 1 year (preferred)


Language:

• English (required)