Western Campus Shelving Assistant

The Library has the Customer Service Excellence award, and our Research Centre Team make a major contribution to ensuring the needs of customers to the Special Collections Research Centre are met. We're the first point of contact with people visiting Special Collections - we make sure the research centre is a welcoming, attractive space to work, and that customers get access to the material they need as efficiently as possible. We're looking for someone committed to excellent customer service. Over 3 million items are borrowed each year, and thousands of items are consulted in the Research Centre. Being able to find available stock in the right place is vitally important to our customers. You'll be joining a team which moves stock and makes sure items are shelved promptly and accurately for both Special Collections and Customer Services - this involves lifting, manual handling and working at height. Attention to detail is essential, and you'll work to performance standards