The American Innovation Index™ (Aii) scores and ranks the innovativeness of U.S. companies based on their customers’ perceptions. The Aii covers more than 150 companies from more than 20 industries, based on experiences captured from over 34,000 customer touchpoints. The Aii is unique in that it measures innovation from the customer point of view rather than relying on expert opinions that bypass what customers actually experience.
External link for American Innovation Index
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American Innovation Index reposted this
Who were last year’s most innovative companies? The 2023 American Innovation Index report will tell you how top-ranked brands perform when it comes to Innovation. Download now and see which brands are at the forefront of innovation.: https://hubs.la/Q02dTwdT0 #illuminas #strategy #innovation #mrx #consumerinsights
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It’s no secret that the world thrives on innovation. That is why we created the American Innovation Index report. This comprehensive report identifies the brands consumers consider the champions, trendsetters, and visionaries across 20 industries. Download your copy now and see how your company ranks: https://hubs.la/Q02fNPZN0 #illuminas #strategy #innovation #mrx #consumerinsights
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Our latest study, published in the Journal of Service Research, reveals a groundbreaking insight. Improving a firm's customer-perceived innovation level can have a staggering financial impact! For every five-point increase in innovation perceptions (measured by the American Innovation Index), there's an average increase in next year's abnormal stock returns of $2.8 billion for the firms in our investigation. Yes, you read that right - $2.8 billion! Imagine the possibilities for growth and market leadership by enhancing how customers view firm innovativeness. This isn't just about the next big product; it's about reshaping companies’ futures through the eyes of those who matter most - customers. Download the full paper for FREE here: https://lnkd.in/egTCHeUK #Innovation #BusinessGrowth #MarketLeadership #CustomerPerception #FinancialImpact #StockReturns #CX #CustomerExperience #OpenAccess Authors: Timothy Keiningham, Ph.D., Lerzan Aksoy, Alex Buoye, An Yan, Forrest Morgeson, Gina Woodall, Bart Larivière Journal: Journal of Service Research Data Sources: American Innovation Index, American Customer Satisfaction Index (ACSI®), One-Year Buy-and-Hold Abnormal Stock Returns, Annual Nasdaq Composite Total Returns
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A new relevant and interesting article from Vietnam Innovation Index researchers VinUniversity #DIG_NHH Kristina Heinonen Per Kristensson Darius-Aurel Frank Lina Jacobsen Helle Alsted Søndergaard Sandra Streukens Allard Van Riel Lola C. Duque Charles Colby Gina Woodall Timothy Keiningham, Ph.D. Janet McColl-Kennedy Line Lervik-Olsen Seidali Kurtmollaiev
A groundbreaking study recently released by the Journal of Service Research, titled “Customer Perceptions of Firm Innovativeness and Market Performance: A Nation-level, Longitudinal, Cross-Industry Examination”, reveals a crucial link between customers’ perceptions of a firm’s innovativeness and its financial performance. This research, spanning 2018-2022 and covering 123 publicly traded firms across 20 industries, underscores the economic significance of customer viewpoints, often overlooked in traditional innovation measures. The study's analysis, based on data from the Aii, shows a strong, positive correlation between customer-perceived firm innovativeness and abnormal stock returns. Read more on the overall findings here: https://lnkd.in/eyeNibTv Full article found here: https://lnkd.in/edUUhZf3 #Americaninnovationindex #innovation
"Innovation is just like strategy - you cannot do it once in a while. It has to be built into the rhythm of everything you do." Listen in on Microsoft's Luke Williams take on challenges to innovation. #Americaninnovation2023
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Curious how much company innovation impacts employee satisfaction and loyalty? It might be more than you think! HINT: It's not just the paycheck and benefits employees are after anymore. 🚀 Unlock the secrets to a more innovative workplace! READ MORE: https://hubs.ly/Q02cJNcQ0 #illuminas #employeesatisfaction #innovationindex
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The findings from our research with our annual National Technology Readiness Survey™ (NTRS) and the American Innovation Index indicate that fostering innovation has a favorable effect on the workforce, leading to heightened employee dedication and, in turn, enhancing the overall customer experience. Read the full article below! Illuminas #workforceinnovation #NTRS https://lnkd.in/ebbaMtnY
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Navy Federal Credit Union stands out among financial institutions for its innovativeness in the eyes of its customers according to our American Innovation Index. How innovative do you feel your financial institution is? #innovation Filene Research Institute Responsible Business Center https://lnkd.in/g4MwUARJ
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Navy Federal is proud to be recognized by our members as a Top 25 Company for Innovation, and a Top 8 Company for Social Innovation in the 2023 American Innovation Index. Corporate Communications Manager Veronika Smith was in New York City to accept the honor at a ceremony at Fordham University’s Gabelli School of Business. The rankings are based on a national survey of more than 6,000 U.S. consumers of key metrics such as customer engagement, brand disruption, and how companies are impacting their customers and society.