Over 4,000 teams across over 950 higher education institutions partner with Mongoose to Make Every Message Count. Our SaaS platform is an integral part of how these colleges and universities live their missions — but it’s only a part. By choosing Mongoose as their holistic engagement partner, our clients unleash the power of an evolving engagement platform with digital communication solutions for every stage of the student lifecycle, from guiding students through the admissions process to transforming alumni into donors. They tap the power of a team of former higher ed professionals who live and breathe “Client Love,” an empathy-centered approach to collaboration and customer service. And they benefit from industry-wide insights that only a team with our long-standing, expansive footprint and technical acumen is in the position to uncover and make actionable.
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Mongoose reposted this
👉 As part of our new Cadence Pro Tips series, I want to kick this off by highlighting our AI Suggested Replies feature, which launched last month! 👍 We removed the hardest part of writing a message...just getting started. ✨ How to Use AI Suggested Replies: 1. Click the AI stars icon within any message. 2. Review the suggested reply, refresh if you need a new response. 3. Click “Insert Auto Reply” and make any edits – it’s that simple!
🚀 Hey Workday Users, We’ve Got Big News! 🚀 Last month we introduced our brand-new user interface for our Workday integration with Cadence, designed to give you more control over your data! 👍 Why You’ll Love It: Unified Data: Seamlessly sync your Workday data with Cadence for a complete view of student interactions. More Control: Our intuitive new interface makes managing and segmenting student communications a breeze. Streamlined Processes: Automate routine tasks and focus more on supporting your students. ✨ Key Features: User-Friendly Design: Easy and efficient navigation. Bi-Directional Sync: Keep student records up-to-date and consistent. Customizable Data Imports: Fit the integration to your timing needs. 👉 Check It Out: https://lnkd.in/ewtr3XdC
Excited to share our latest FYI episode featuring Elizabeth Kirby, MBA, the Senior Director of Student Recruitment at Columbia College, with our host Gil Rogers. Elizabeth discusses how #AI is revolutionizing the college admissions process, making it smoother and more personalized for students and more efficient for staff. In this episode, you'll discover: - How AI enhances student support and staff efficiency - Strategies to manage change fatigue among staff - Innovative tools like early student-school matching and AI-driven data analysis - Practical tips for improving the student experience and supporting admissions staff Don't miss out on this insightful conversation that uncovers the future of college admissions! 🎓✨ (Link in the comments below!) #Podcast #AI #CollegeAdmissions #StudentSupport #EdTech #HigherEducation #Innovation #FutureOfEducation
👍 If you’re looking for a new way to connect your students with their peers, consider peer mentor programs. 📈 There are tons of reasons why you’ll want to add this program to your list of offers, including boosting your retention and graduation rates plus helping prepare your students for their future careers. 👀 Check out these six benefits of peer mentor programs. (Plus, learn how Cadence can help you keep students connected!) ➡ https://lnkd.in/eFJnyyq6
📈 Your student retention rates are a direct indicator of your graduation rates. And how do you ensure your students graduate from your programs? By keeping them engaged. 🔢 Student engagement data can help you find areas where your students are most likely to become disengaged and drop out of college. Check out our new post to learn how to uncover better data and how to leverage it to keep your students on track for graduation. ➡ https://lnkd.in/ewzVH98x
This week on the FYI: For Your Institution podcast, host Gil Rogers is joined by Suzan Brinker, PhD from Viv Higher Education! She shares some insights from her forthcoming book titled "Pass Fail: The Urgent Need for Strategic Leadership in Higher Education" as well as discusses some of the key challenges facing higher education leadership; including the importance of strategic marketing, and the balance between mission and revenue. Check out the preview below and follow the link in the comments for the full conversation!
June Cadence Updates - We've Been Busy! 🔥 AI Suggested Replies - FREE For All Users → Just Get Started: Say goodbye to reply guesswork. → Lightning-Fast Response: Based on the most recent message. → It’s Still Your Voice: Customize replies to match your tone. Try AI Suggested Replies → https://hubs.la/Q02DBb9r0 👍 Workday User Interface → Easy Configuration: Select data sources and map fields easily within Cadence. → Streamlined Process: Simplified data management for our expanding set of Workday users. 📅 Extended Reporting History → More Data: Access 180 days of message history, increased from 120 days or 100 messages. → Better Insights: Improved reporting with more historical data. Find out more → https://hubs.la/Q02DBb7x0
Mongoose reposted this
Mongoose does more than texting -- and we're used by EVERY department across campus, all the way to #Advancement! Today we sat down with some brilliant folks from the Advancement, Giving & #Alumni world to discuss their engagement experiences. I won't spill their secrets, but their great #GivingDay results with 🧠SmartMessages in #MongooseCadence inspired me to share one anyone can tinker with! 💡CADENCE PRO TIP: 3-in-1 #Phonathon Boost with a #SmartMessage Screener (screenshot): 1️⃣ PURGE bad phone numbers at scale 2️⃣ ASK for their calling preferences 3️⃣ AUTO-SEND decliners a giving link --> Once dialing starts, watch your pick-up and giving rates rise! 🚀 (👀 BONUS: Remember, if you have Raiser's Edge, you can send directly to your NXT lists without recreating anything...) Thank you, Lindsay Wood, Angie Gilbert, Brooke Martone, Heather Breerwood, Meaghan Hubert, Hilary Rowe, Heather Locke Green, Judy Wernette, CFRE, and Ken Eaton - looking forward to our conversation next quarter, especially around the AI Insights we'll have to share! #alumniengagement #donorrelations #higheredengagement #higheredtexting #aitexting
This week on the FYI: For Your Institution Podcast, join Melissa Farmer Richards, MPA, APR, founder of iMarketingMix LLC and author of the upcoming book "The 30-60-90-Day Handbook for New Communications and Marketing Leaders in Higher Education", as she sits down with FYI host Gil Rogers to discuss: ➡️ Her successful transition from the tech industry to higher education ➡️ How her recent sabbatical recharged her focus on entrepreneurial ventures like iMarketingMix. ➡️ The critical need for compassionate change in higher education amidst challenges like declining enrollments, funding issues, and staff retention struggles. Melissa also delves into the crucial role of developing leadership teams in higher ed, sharing valuable strategies for building trust and emphasizing the importance of professional development and effective internal communications. Get a sneak peek at her upcoming book, serving as a roadmap for new leaders during their pivotal first 90 days. 🎧 Don’t miss this enlightening conversation packed with actionable strategies and insights for higher education professionals! #HigherEducation #Leadership #CompassionateChange #ProfessionalDevelopment #iMarketingMix #Podcast #NewEpisode 🔗 Find the link to the full episode in the comments below!
ICYMI - This week on the FYI: For Your Institution podcast; Gordon Boyes, CEO of Concept3D Inc. joined host Gil Rogers to talk about #AI and #HigherEducation through the lens of an #EdTech CEO. They discuss the shifting college search and selection process and how institutions should consider adapting their approach to the top of the funnel through the use of AI to redeploy their most valuable asset (their people!) to the more important work of establishing meaningful connections with qualified prospects. Check out he full episode wherever you get your podcasts (link in the comments below!) and be sure to reach out to Gordon to keep this conversation going!