"Empty box" scams are striking some retailers hard, leading to considerable profit losses 📦 🤥 With nearly 14% of returns being abusive or fraudulent, we've crafted a blog that explores the various "empty box" scams impacting the industry and provides effective strategies to combat this form of returns abuse 💪 Don't miss out on these valuable insights—click the link below to read more 👇 https://bit.ly/3XQAO3E
Loop
Software Development
Columbus, Ohio 17,498 followers
More exchanges, fewer refunds.
About us
In a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates second chances. We're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products. We take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it. Come help us build the future of ecommerce: www.loopreturns.com/careers
- Website
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https://www.loopreturns.com/
External link for Loop
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Columbus, Ohio
- Type
- Privately Held
- Founded
- 2017
Locations
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Primary
PO Box 16250
Columbus, Ohio 43216, US
Employees at Loop
Updates
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Large sales events require more planning than one might think 👀 Companies need to consider ramped-up product production, strategic logistics planning, and above all, heightened customer expectations for fast deliveries and easy returns. Kristen Kelly, VP of Product at Loop, recently spoke with FreightWaves about how merchants gear up for events like Prime Day. Despite starting preparations well in advance, slowdowns are inevitable during major sales. While merchants may not control speed entirely, they can still ensure a smooth customer experience by making returns easy and hassle-free 🚚 📦 “If a customer has a bad returns experience, that does impact whether they come back and shop with that brand. So you want to look at things that are convenient for them, that are cost-effective for them and the merchant themselves.” Follow the link below for more of Kristen's insights!👇 https://bit.ly/4fcuxFx
Prime Day: Quick deliveries, easy returns key for retailers
freightwaves.com
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We're thrilled to be named one of Gorgias's Technology Partners of the year! Thank you to the Gorgias team for this recognition. Here's to continued success, together! 🤩 🥂
Our partners go above and beyond to drive success with the brands we serve. They amplify our efforts 💪, work seamlessly with our team 🤝, and ensure that Gorgias is the #1 CX platform 🏆 in ecommerce. Plus, they’re always on hand to deliver innovative solutions. Which is why we’re thrilled to honor both Agency and Technology Partners this year! These awards celebrate dedication, collaboration, and a shared vision that helps Gorgias brands thrive, optimize operations, and expand market presence. Thank you to our incredible partners in North America, EMEA, and APAC for your unwavering support and commitment to success. Here’s to continued collaboration and excellence! Agency Partners of the Year: TalentPop, custo.tech, Vervaunt, Domaine, Convert Digital Technology Partners of the Year: Loop, Klaviyo, Relo
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Looking to maintain sustainability while expanding overseas? 👀 John-David Klausner, SVP of Business Development & Strategic Alliances at Loop shares valuable insights in SupplyChain Strategy's recent article on overcoming the challenges of balancing sustainable goals with global growth. Discover key strategies on: 🌐 Overcoming the challenges of cross-border expansion 🌿 Reducing the environmental impact of returns 🗣️ How retailers can respond to sustainability concerns 🌲 Implementing sustainable return policies ⭐ & much more! Click below to dive in 👇 https://bit.ly/3XV5gJO
How can your business balance international expansion with sustainability ambitions?
https://supplychainstrategy.media
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Returns may be inevitable, but you don’t just have to manage them – you can master them 💪 We partnered with InternetRetailing on their latest DeliveryX Returns Report, packed with brand new consumer data for an insider look into what UK shoppers really think about your returns 👀 🇬🇧 Download the report to uncover expert strategies for how brands can harness technology to minimise returns and reduce costs 💯👇 https://bit.ly/4bHTDcp
DeliveryX Returns Report 2024 - InternetRetailing
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📢 Calling all retailers headed to Online Retailer Conference & Expo next week! 🇦🇺 You're invited to join us for an evening of networking and sharing insider tips on how to optimise your growth and profitability 📈 Hear live from experts like Adam Bouris from WHO IS ELIJAH, Travis Wright from Ecommerce Equation, Catherine Dix from waterdrop® and Rhyanna Cardillo from The Aje Collective, as they share ideas for preparing for a successful Cyber Fest, setting up effective gifting offers during peak, adapting return policies seasonally, and so much more! Register now! 👇 https://bit.ly/4cZdgOn SKUTOPIA Giftnote The Aggregate Co
How to Optimise Your Business for Growth & Profitability | Humanitix
events.humanitix.com
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⭐ Loop x ReBound ⭐ We are thrilled to announce our partnership with the ReBound team, designed to elevate the digital and physical returns experience! 🤩 Loop’s bread and butter is our returns portal, while ReBound’s is logistics. Using the premium Loop portal with the power of ReBound’s worldwide carrier network allows merchants to: 👉 Automate the returns flow 👉 Retain more revenue 👉 Save big on reverse logistics costs 👉 Provide shoppers with premium returns experiences 👉 & so much more! Interest in learning more? Follow the link below 👇 https://bwnews.pr/4cY9Uem
Loop and ReBound Announce Omnichannel Returns Partnership
businesswire.com
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Ever wondered what it’s like to intern from home? 🤔 Here’s a glimpse into Mariah Richardson's day as a Software Engineer Intern at Loop! From early morning coffee to shadowing team members, see how she stays productive and connected while gaining real world experience in her field ☕ 💻 #DIML #Intern
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🌲 Loop in the PNW! 🌲 We're excited to be sponsoring Retail Summits in Seattle this week and gather alongside fellow ecommerce experts and decision-makers across retailers, brands, merchants, and solution providers ⭐ 📆 Thursday, July 18th 📍 Hyatt Regency Bellevue, Seattle Are you a retailer looking to attend? 👀 Well, you're in luck! Click the link below and attend for free with the passcode Loop👇 https://bit.ly/3RZQkX8
Seattle eCommerce Summit
eventbrite.com
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Back to Sydney we go 🛫 🇦🇺 We're thrilled to be attending Online Retailer Conference & Expo July 24th and 25th at ICC Sydney! Be sure to stop by Stand B131 to meet the Loop team 🤝 You can also catch us at The Australia Post Online Retail Industry Awards (ORIAS) on the 25th, where we'll celebrate the industry's outstanding accomplishments this year ⭐ Excited to kick off our Aussie adventures! See you soon 👋
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