PGLS

When serving communities with limited English proficiency (LEP), implementing language access plans is both a legal and ethical responsibility. Plus, it streamlines service delivery and distinguishes you as a customer-centric organization. Challenges like sourcing linguists on short notice or sticking to budgets are common. But partnering with a language services provider can help. From ensuring legal compliance and customer satisfaction to increasing revenue. #LanguageAccess #Poll

71% of energy utility companies see an increase in customer loyalty when providing multilingual customer support. Many customer service centers partner with language service providers to dial-in qualified interpreters. Providing support in a customer's native language can: 🔹 Enhance customer satisfaction 🔹 Improve CSAT scores and FCR rates 🔹 Expand market reach in diverse regions Explore our full range of interpreting solutions to help you communicate with multilingual communities 👉 pgls.com/interpreting #Energy #Utilities #Interpreting #1nt #CustomerSupport

𝐈𝐬 𝐲𝐨𝐮𝐫 𝐞𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐩𝐫𝐨𝐠𝐫𝐚𝐦 𝐞𝐧𝐠𝐚𝐠𝐢𝐧𝐠 𝐦𝐮𝐥𝐭𝐢𝐥𝐢𝐧𝐠𝐮𝐚𝐥 𝐥𝐞𝐚𝐫𝐧𝐞𝐫𝐬? Localization ensures your content is culturally relevant, linguistically accurate, and regulatory compliant. It plays a vital role across all industries, from global companies investing in the learning and development (L&D) of a diverse workforce, to healthcare providers educating patients with limited English proficiency (LEP). Check out our blog for more insights! 👇 #Blog #eLearning #Localization #L10n #Multilingual

Big News!🎉 For the 3rd year in a row, CSA Research recognized PGLS as one of the Top Language Service Providers in the World! We ranked #34 globally and #13 in North America. We'd like to extend a heartfelt thank you to all PGLS clients for continuing to place your trust in us every single day. This achievement is a testament to our commitment to promoting language access and equity for multilingual communities around the world. 🌎 #LanguageAccess #CSAResearch #Ranking #LanguageIndustry

𝐃𝐢𝐝 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 that over 350 languages are spoken in the US, and more than 25 million people have limited English proficiency (LEP)? LEP populations often face significant language barriers in accessing information, services, and engaging in daily interactions. Language access planning can help: 🔹 Enhance and streamline service delivery 🔹 Improve communication and promote inclusivity 🔹 Ensure compliance with legal requirements Leverage our language solutions to engage your multilingual communities 👉 https://hubs.li/Q02Fvbhd0 #Diversity #Demographic #Language #LanguageAccess

At PGLS, we pride ourselves on delivering high-quality translations in 200+ languages. With the resources of a large corporation and the personalized care of a small organization, our network of expert linguists and project managers, backed by 150+ years of experience across the leadership team, ensures agile language solutions to support your objectives. Learn what makes PGLS a reliable language partner 👉 https://hubs.li/Q02FkqxF0

🎇 Happy Independence Day! Today, we honor our freedoms, celebrate our history, and look to a brighter future. As we come together to celebrate the unity, resilience, and goals that drive us forward, PGLS wishes you a joyful day surrounded by friends and family! 🎉

The new edition of PGLS Pulse is here! 🚀 While emergencies and disasters affect everyone, communities with limited English proficiency (LEP) face greater obstacles accessing critical programs and services. A language access plan not only ensures LEP communities receive the necessary information, but is also a legal requirement. Check out our newsletter to learn about: 👉 Language access recommendations for emergency management 👉 Growing opportunities for interpreters and translators 👉 Leveraging AI as “intelligent assistants” to boost efficiency Subscribe to our newsletter to get the latest insights 👉 https://shorturl.at/kqyDF

🗣 1 in 5 people speak a language other than English at home in the US. With our communities becoming increasingly diverse, Translation and Localization are essential to: 🔹 Reach and engage multilingual audiences 🔹 Ensure accurate and clear communication 🔹 Achieve and maintain regulatory compliance At PGLS, we provide high-quality translation and localization services in over 200 languages and regional varieties. Learn more 👉 pgls.com/translation #Translation #xl8 #Localization #l10n #LanguageAccess #Diversity

🔌 Efficiently detecting, responding to, and resolving power outages is crucial for utility companies. Implementing a multilingual communication plan is crucial for utility companies to ensure that customers with limited English proficiency (LEP) receive timely and accurate information. This not only improves customer safety and improves restoration times, but also fosters trust within multilingual service areas. Get our free language access guide to get started 👉 https://bit.ly/3Rq7rAY #Energy #Utilities #Outage #OutageManagement #LanguageAccess