Long live outsourcing! ✊ In the business world, the fall of one leads to the rise of another. #Outsourcing models experience the same cycle. The days of race-to-the-bottom labor arbitrage are over, and outsourcing 2.0 is here. Discover what the days of Outsourcing 2.0 look like. 👀
SupportNinja
Outsourcing and Offshoring Consulting
Austin, Texas 70,694 followers
Growth can be a great problem to have—as long as you have the right team.
About us
SupportNinja provides customer experience and back-office support services for tech companies and startups around the world. Phone | Chat | Email | Lead Gen | Content Moderation | Tech Support | Much More
- Website
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https://www.supportninja.com/
External link for SupportNinja
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Austin, Texas
- Type
- Privately Held
- Founded
- 2015
- Specialties
- outsourcing, customer support, customer experience, back-office support, lead generation, and content moderation
Locations
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Primary
Get directions
2025 Guadalupe St
Ste 260
Austin, Texas 78705, US
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Get directions
3rd Floor
Northwalk
Angeles, Clark Freeport Zone 2009, PH
Employees at SupportNinja
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Scott Garrison
Performance Marketer specializing in B2B Lead Gen, Paid Search, and Cross-channel Demand Gen
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Craig Crisler
People Management & Operations Expert ∙ CEO of SupportNinja ∙ Transforming the Outsourcing Industry through SaaS in Tech & Empathy-Informed Leadership
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Anil Bhalla
Transforming customer engagement- Investor/ Advisor
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Jon Conui
Seasoned IT leader and entrepreneur. Co-founder of Bulabog Networks Inc.
Updates
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What do #TheBigBangTheory + #ComicBooks have to do with #Outsourcing? 💥🦸🏻♂️ SupportNinja CEO, Craig Crisler, shares more » https://hubs.li/Q02F591m0
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SupportNinja reposted this
👉 WATCH HERE: https://lnkd.in/gh6Cf2kP 📢 Episode 6 of our new #video #podcast series, Outsourcing 2.0, is here! 🚀 Featuring guests from SupportNinja + beyond, discussing customer experience, AI + the future of work, and everything in between. SupportNinja's Senior Vice President of Global Operations, Alex E., sits down with your host, Jack Milocco, to discuss some of the most interesting outsourcing statistics for 2024. #FutureOfWork #OutsourcingTrends #Outsourcing2pointOh
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👉 WATCH HERE: https://lnkd.in/gh6Cf2kP 📢 Episode 6 of our new #video #podcast series, Outsourcing 2.0, is here! 🚀 Featuring guests from SupportNinja + beyond, discussing customer experience, AI + the future of work, and everything in between. SupportNinja's Senior Vice President of Global Operations, Alex E., sits down with your host, Jack Milocco, to discuss some of the most interesting outsourcing statistics for 2024. #FutureOfWork #OutsourcingTrends #Outsourcing2pointOh
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When it comes to #outsourcing, quality is king. 👑 Every stakeholder has different priorities, but we found that 51% of surveyed leaders measure the value of outsourced services through service quality. Do you know the signs to look for when identifying quality outsourcing? ⬇️
Quality is King in Outsourcing, But How is Excellence Measured?
SupportNinja on LinkedIn
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Before the pandemic, many startups focused primarily on rapid expansion and positioning for acquisition. 📈🤝💰 But now, economic uncertainty and high interest rates are making that “growth at all costs” approach nearly impossible. How are companies pivoting, and where does #outsourcing fit into the equation? 🤔 https://lnkd.in/gGf6KGhb #GrowthAtAllCosts #SustainableGrowth #PathToProfitability
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Out with the old — in with the FUTURE of #outsourcing, with AI-enabled solutions from SupportNinja 🔻
🚀 In the business world, as in dynasties, the fall of one leads to the rise of another. Antiquated outsourcing models no longer serve modern businesses, and the days of race-to-the-bottom labor arbitrage — and sacrificing service quality for cost savings — are over. With that, we here at SupportNinja proclaim that #Outsourcing is dead. Long live outsourcing! But what is taking its place? What does Outsourcing 2.0 look like? Learn all you need to know about the new era of outsourcing in our latest piece of cornerstone content: https://lnkd.in/gw3r-D_9 #outsourcing #supportninja #customerexperience #futurefocused
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Explore strategic insights from nearly 500 business leaders and how they use outsourcing to grow their business in 2024: 🔗 https://lnkd.in/g4B8dxmi
Your time is money. 💰 88% of leaders are exploring how to use #AI to improve the efficiency of their business functions, with and without their current #outsourcing partners.
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For the world’s first creator management platform, navigating Instagram for quality leads is imperative but requires a dedicated, expert research team. 🔍 ➡️ Swipe to see how SupportNinja helped them quickly recruit the right talent and seamlessly maintain their high-quality platform. https://lnkd.in/g7r7GpAC