Totango

🌶️ A spicy question to close out the week from our SVP Global Customer Success Chris Dishman: The customer bought your product for a reason, but do you know what it is? CS teams are increasingly pushed to drive revenue for their organizations, BUT they can only do it when they’re driving value for customers. — So it comes full circle, do you know why your customers bought your product? 🔃 In a recent episode of the Revenue Strategy podcast with Cedric Royer , Chris shared his provocative insights on how the customer success mission is evolving and what it means for the future of the function, for businesses and for CS professionals. ⚡ Catch his big THREE insights and learn how to answer that key question for your business ⬇️ https://lnkd.in/gVx76AFt Catalyst Software #customersuccess #sales #revenue #leadership #podcast

📣 Last call! Women of Customer Success panel and networking happening TONIGHT at the Catalyst office in NYC! If you’re in the NYC area, a CS or GTM leader and keen to meet some of the best and brightest women in the industry, grab a last minute spot to join the conversation and networking tonight! ⬇ 👭 🍷 https://lnkd.in/gQr8g97Z Totango #customersuccess #sales #womenintech #NYC #bettertogether

📣 Attention all Women in Customer Success! Who are Customer Success teams actually selling to? Do businesses fully capture the outcomes CS creates for the organization? And, do customers recognize the value their CS partners are providing? 🤔 If these are some key questions you've been trying to answer, join Women of Customer Success at the Catalyst Software office in NYC on Wednesday, July 10th for an evening of thought leadership, expert insights and fun networking. All CS and GTM professionals welcome! Grab one of the VERY limited tickets NOW 👇 https://lnkd.in/gQr8g97Z #customersuccess #sales #womenintech #NYC #networking

Take-out Tuesday 🍔 Well, kind of 😉 Just like hamburgers & fries 🍟 or tacos & tortilla chips 🌮 somethings are just #BetterTogether! Join us for the GTM Partners Better Together roadshow in ATLANTA, BOSTON, NYC, and SAN FRANCISCO when we bring together the best and brightest GTM executives from sales, marketing, customer success, rev ops and product! On the menu: ✅ Bespoke GTM research ✅ Best-in class GTM case studies ✅ Industry leading thought leadership ✅ Engaging and thoughtful networking Totango + Catalyst Software will be there. Will you? ⏳ Limited invitations available here ⬇ https://lnkd.in/gdDFWqWz #customersuccess #sales #marketing #bettertogether #revenuegrowth

💡 Tuesday’s Pop Quiz: What are 4 ways Marketing can help elevate the impact and value of customer success for the business? 🛑 Ditch the linear funnel 🎇 Cultivate impactful experiences 📊 Use data to steer outcomes 🤝 Unify as ONE revenue team Totango + Catalyst Software CMO, Karen Budell shares more about each of these four opportunities in the latest Demand Gen Report article here ⬇ https://lnkd.in/gzWX5FX6 #customersuccess #marketing #revenue #leadership #Saas

All current data tells us that Saas companies are putting more resources and more strategic focus behind retaining AND growing revenue from the customer base: ↗ 45% of revenue growth comes from expanding existing customers (Saas benchmarks) ↗️ 68% of CS leaders now prioritize expansion versus just adoption & retention (TSIA) ↗️ 67% of CS professionals now have a revenue quota (G2) If this resonates with your current business challenges, join us this WEDNESDAY, June 26th to learn from Totango + Catalyst Software CS & Sales experts Chris Dishman , Charlie Sonnenberg and Mollie Gardner to get their inside best practices on aligning teams, data and processes to hit these new EXPANSION and RETENTION goals. 🚀 Grab a seat ⬇ https://lnkd.in/gcq5Vcmu #customersuccess #sales #revenuegrowth #Saas #revenueops

GTM is Better Together... 56% of companies are missing their revenue targets and it's clear: that this is not just a sales, marketing, or product issue. It's a GTM issue. Our mission is to address this head-on, together. If you haven't heard already, we've put together a unique initiative to change how we go to market. Key Highlights: → Data-Driven Insights: Our latest GTM Benchmark report provides actionable data to drive your GTM strategy. → Educational Conferences: Join us across major cities like Atlanta, Boston, Austin, and NYC to learn from industry leaders. → Revolutionary Framework: Discover our 8-pillar GTM Operating System™ designed for success. We're proud to collaborate with industry leaders who share our vision. Special thanks to Demandbase, Clari, G2, MadKudu, ON24, TechnologyAdvice, Totango + Catalyst Software, Vidyard, and ZoomInfo for their unwavering support. 📅 Join the Movement: → Be part of the conversation that shapes the future of GTM. Together, we can build efficient teams, integrate powerful tech stacks, and foster a culture of trust that helps us efficiently grow at scale! 🔗 to request an invite in the comments. #BetterTogether #GTM

This is going to be a great event! With Catalyst Software, we're so excited to welcome Women of Customer Success to NYC in July! See below for a link to register! ⬇

👉 4 executive summits in Atlanta, Boston, New York City, and San Francisco that will bring together the best and brightest GTM executives from sales, marketing, customer success, rev ops and product! 🌆 👉 Bespoke research and benchmarks to fuel GTM strategies that drive long-term growth. 📊 👉 ROI studies that examine 8 core technologies (including Totango + Catalyst Software) to be considered in any powerhouse GTM tech stack. 🚀 What are we talking about? The roadshow of the year! — GTM Partners Better Together 2024 series! 🤝 REQUEST YOUR INVITATION HERE ⬇ https://lnkd.in/gdDFWqWz #customersuccess #sales #marketing #bettertogether #revenuegrowth

We’re almost half-way through the year 😯 and here are 4 trends impacting the trajectory of customer success in 2024: 1. Embracing FLEXIBILITY within the CS remit and across individual roles is proving valuable 🤸♀️ 2. Showing a clear ROI is non-negotiable for CS teams wanting to prove impact to the c-suite and the wider organization 📊 3. Securing full GTM alignment is the KEY to driving sustainable business growth 🤝 4. Prioritizing and using the right data, NOT any data, unveils better customer insights 💡 🔥 Hot Take: Which of these are true for your CS team in 2024? Read more from Totango + Catalyst Software SVP Global Customer Success Chris Dishman here ⬇ https://lnkd.in/gxBjfH6K #customersuccess #sales #insights #marketing #revenuegrowth