“I first worked alongside Brittny as a CSM at InsideView, and it quickly became one of the most important working relationships of my career. I worked in sales up until moving over to the CSM world, and Brittny took it upon herself to help train me despite the fact I worked in a satellite office. The quality of Brittny's character was evident from the start. In time, I became manager of the Customer Success team, and had the good fortune of becoming Brittny's mentor. I have several years on Brittny (yep, I just admitted that), but we created a symbiotic relationship that allowed us to each learn from each other. In addition to colleagues, we also became great friends. As a CSM, Brittny has an uncanny ability to disarm her customers with her charm and wit, but don't let her infectious personality fool you; she's paying attention to the details and behind the scenes, she's fighting passionately to ensure her customer has the support they need to be successful. Having Brittny on your CSM team means you have an efficient, strategic thinker who knows how to collaborate and work internally to suit the needs of the customer. Having Brittny on your team means you can send her to a meeting with senior leadership, and you can be assured she has the confidence and preparation to blow them out of the water. Because of these qualities, she was promoted to Lead CSM at InsideView for the Key Accounts team. She most definitely earned it. Brittny strikes the perfect balance of being able to engage in deep customer relationships while working to help them be successful. She consistently meets and exceeds her renewal and retention goals. She's a well-rounded CSM and a purely delightful human being. If given the chance again, I would hire her in a heartbeat.”
San Clemente, California, United States
Contact Info
1K followers
500+ connections
Activity
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Sometimes you just gotta publicly state how amazing another company is - Gong, your product is just crushing it. The transcript, AI, insights - all…
Sometimes you just gotta publicly state how amazing another company is - Gong, your product is just crushing it. The transcript, AI, insights - all…
Liked by Brittny Gettman
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I rarely post on LinkedIn these days, but wanted to share a photo from an incredible vendor summit meeting I attended last week with Harley-Davidson…
I rarely post on LinkedIn these days, but wanted to share a photo from an incredible vendor summit meeting I attended last week with Harley-Davidson…
Shared by Brittny Gettman
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Last Saturday I had the honor of being invited to the Association for Behavior Analysis International annual conference as a B.F. Skinner Lecture…
Last Saturday I had the honor of being invited to the Association for Behavior Analysis International annual conference as a B.F. Skinner Lecture…
Liked by Brittny Gettman
Experience & Education
Volunteer Experience
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Coach
Girls on the Run of the Bay Area
- 4 months
Children
Girls on the Run is a non-profit program for girls in the 3rd through 8th grade. Our mission is to inspire girls to be joyful, healthy and confident using a fun, experience-based curriculum which creatively integrates running. The 20-lesson Girls on the Run curriculum combines training for a 5K (3.1 miles) running event with lessons that inspire girls to become independent thinkers, enhance their problem solving skills and make healthy decisions.
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Team in Training: Fundraising Participant/Nike Women's Half Marathon Runner
The Leukemia & Lymphoma Society
- 4 months
Health
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Team in Training: Fundraising Participant/Chicago Marathon Runner
The Leukemia & Lymphoma Society
- 6 months
Health
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Honors & Awards
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Highest Upsell Achievement
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Highest Upsell Achievement
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Recommendations received
2 people have recommended Brittny
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