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Articles by Debby
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Business Process ROI - It Takes a Team Effort
Business Process ROI - It Takes a Team Effort
By Debby K
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Whose responsibility is it to make sure the that new applications purchased add value?
Whose responsibility is it to make sure the that new applications purchased add value?
By Debby K
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Using Technology to bring your ideas to Life
Using Technology to bring your ideas to Life
By Debby K
Contributions
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What is the best way to describe your experience with databases?
My experience is with document management solutions, which all have a database backend (SQL or Oracle). The setup and stability of the database is crucial to how the applications perform. Most of the software vendors have strict guidelines on how the database should be set up and maintained. The main downtime I have seen is because of a database being down or getting corrupt. The database administrator carries the burden of getting everything back up, even if the issue was caused by a network or server issue. Understanding the relation between software applications and their database backend is critical.
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How can you manage customer renewals in different stages of the customer journey?
My background is in document management, so I can only comment on that. In this area, the incumbent reseller will be the one to renew, so there really isn't a way to pursue a customer for a renewal, unless the current reseller is not performing. When I am the reseller, I let them know way ahead of time so they can put their procurement requests in. I also want them to know exactly what they get for their renewal.. I will also communicate with the vendor if something is unclear. As the reseller, and the one that is supporting the customer, my company is what the customer sees. The reality is that the customers rarely communicate with the vendor. They see the reseller as the vendor.
Activity
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It is impossible to see or read every piece of content published on business technology, especially AI. This is the direct link to our blog curation…
It is impossible to see or read every piece of content published on business technology, especially AI. This is the direct link to our blog curation…
Shared by Debby K
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Excited to announce my new adventure, Fusion Tech Robotics, developing robotic systems for the nascent Fusion Energy industry! We're still in the…
Excited to announce my new adventure, Fusion Tech Robotics, developing robotic systems for the nascent Fusion Energy industry! We're still in the…
Liked by Debby K
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This is awesome! And I can’t believe it has taken so long….
This is awesome! And I can’t believe it has taken so long….
Liked by Debby K
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Join now to viewMore activity by Debby
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fantastic time giving this presentation with Joaquin Melara.
fantastic time giving this presentation with Joaquin Melara.
Liked by Debby K
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We are live with Heidi Araya, Founder and Principal at BrightLogic / BrightLogic, where she is taking us through her presentation on, "Thriving in an…
We are live with Heidi Araya, Founder and Principal at BrightLogic / BrightLogic, where she is taking us through her presentation on, "Thriving in an…
Liked by Debby K
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We're going live with the keynote, Dorian Cougias, Co-Founder / CEO at Unified Compliance® on, "Explainable AI in Risk and Compliance: Transparency…
We're going live with the keynote, Dorian Cougias, Co-Founder / CEO at Unified Compliance® on, "Explainable AI in Risk and Compliance: Transparency…
Liked by Debby K
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High school graduation rates in my home state of New Mexico are slowly climbing towards 80%, and Native America graduation rates have caught up to…
High school graduation rates in my home state of New Mexico are slowly climbing towards 80%, and Native America graduation rates have caught up to…
Liked by Debby K
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It is impossible to see or read every piece of content published on business technology, especially AI. This is the direct link to our blog curation…
It is impossible to see or read every piece of content published on business technology, especially AI. This is the direct link to our blog curation…
Shared by Debby K
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🐊 Thank you Joaquin Melara & SWARM Community for having me today!
🐊 Thank you Joaquin Melara & SWARM Community for having me today!
Liked by Debby K
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Glad to be a contributor to Teckedin.com - Offering the shortest path to staying up on business technology. Check it out today! Thank you Debby K for…
Glad to be a contributor to Teckedin.com - Offering the shortest path to staying up on business technology. Check it out today! Thank you Debby K for…
Liked by Debby K
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Excited to see Canalys become the trusted source for industry forecasts and guidance - especially in areas of interest to the channel like growth in…
Excited to see Canalys become the trusted source for industry forecasts and guidance - especially in areas of interest to the channel like growth in…
Liked by Debby K
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