Ramakrishnan Annaswamy

In today’s competitive retail landscape, fast delivery is no longer an option, it’s a necessity. One way Shopify retailers can offer same-day or next-day delivery without sacrificing profitability is by leveraging their existing store networks as fulfillment centers. By implementing strategies such as Buy Online Pick-Up In Store and Ship From Store, retailers can save on shipping costs while still offering fast delivery options like Shopify next-day delivery or same-day delivery. With the right approach, Shopify retailers can remain competitive and profitable while providing their customers with fast and convenient delivery options. Learn more: https://hubs.la/Q02v2gJ70 #ShoppingandtheRetailIndustry #eCommerce #Retail #BOPIS #ShipfromStore #OmnichannelRetail

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Does your Product Detail Page display inventory availability in stores? Many Shopify retailers often overlook a crucial aspect of the Buy Online Pickup In-Store (BOPIS) process – real-time in-store inventory visibility on the Product Detail Page (PDP). This oversight can result in a disappointing BOPIS experience for customers who add items to their carts only to discover later that their desired products are unavailable at their preferred store. Explore how HotWax Commerce's BOPIS solution empowers Shopify retailers to put customers first: Seamless Store Selection: Customers can effortlessly select and save their favored pickup location as "My Store." After making this choice, the Product Display Page (PDP) enables them to promptly view the product's availability at that particular store. Nearby Options: If a product isn't in stock at the chosen store, customers can effortlessly explore nearby locations to secure their desired items. Convenient Sorting: Our solution automatically sorts stores by proximity and displays their operating hours, ensuring a seamless shopping experience. Stay Informed: To add an extra level of convenience, customers can even monitor low stock levels at different store locations, helping them prioritize their purchases. Upgrade your customers' BOPIS experience today! Visit our new Same-Day Buy Online Pickup In-Store solution page to discover how we're revolutionizing BOPIS: https://hubs.la/Q02zfXd60 #ShoppingandtheRetailIndustry #Retail #eCommerce #Omnichannel #BOPIS

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Successful implementation of an Omnichannel Order Management system (OMS) is no easy task, especially for today's Shopify retailers. However, it is critical for retail brands who want to scale their brick and mortar operations in tandem with eCommerce on Shopify. Luckily, HotWax Commerce is here to help. Our blog, "How To Integrate Omnichannel Order Management System With Shopify?" dives into best practices for integrating an OMS with Shopify in the most effective manner, and how to set your brand up for long-term success. Check out the blog to learn strategies that will save you valuable time and money that would otherwise be spent with an OMS consulting team, creating a custom implementation strategy with a hefty price tag. Learn more today! https://hubs.la/Q02wP7PR0 #ShoppingandtheRetailIndustry #eCommerce #Retail #Omnichannel #OrderManagementSystem

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Are retailers moving fast enough as they build out retail media? Are they setting themselves up to be self-sufficient? Get ready for part 2 of our #RetailMedia series on the Middlemen...we talk about how retailers have begun the process of in-housing their technology, and their slow slide toward becoming digital publishers. Why is it happening slowly? Because display ads on retailers never really worked. We also cover Costco's launch of its Off-site retail media offering, and how (this part is a rant) unsophisticated press coverage is stuck treating all retail media capabilities as one monolithic thing, and holding back an understanding of the business. Some shout outs to Mark Williamson of Costco Wholesale and Michael Halverson of Albertsons Media Collective in this episode as well as a lot of talk about the rise, fall and dispersion of talent from Quotient to the rest of the retailers and vendors who are building out retail media. Spotify https://lnkd.in/esFZiWqY Youtube https://lnkd.in/eW_uHuKZ

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I don't have to tell you that slow sites impact your customers AND your business. Higher bounce rates, shorter sessions, and lower conversion rate, they all hurt the bottom line. Key stats (not mine, Google's): - Shopify stores are 1.8x faster than stores on other platforms - 93% of businesses on Shopify have a fast store, more than any other major commerce platform - Shopify server speed is up to 3.9x faster and on average 2.8x faster than major competitors Check out how well your site does here: https://lnkd.in/eTFFE9jX

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Key EMARKETER stat: US ecommerce resale volume will hit $80.60 billion this year, a growth of 3.4% YoY, per our December 2023 forecast. Beyond the chart: Ecommerce resale volume is returning to growth after a 6.9% dip YoY in 2022 and a 2.5% one in 2023, per eMarketer forecast. But it still hasn’t returned to its pandemic high of $85.87 billion in 2021. Growth in the number of online fashion buyers has slowed, leading platforms to search for strategies to boost order values by offering luxury goods and courting wealthy shoppers. #ecommerce #resale #retailsales

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"Expert Advice" Feature: A Brilliant Example of Integrating Expert Content on E-commerce Pages One frequent question from e-commerce clients is how to best optimize category pages. Often, content optimization is limited because stores are constrained by their SKUs, filtering options, existing modules, and more. A common suggestion is to integrate existing informational content, like product selection guides and blog posts, onto relevant category pages. While this idea is compelling, a common concern is that such content might hinder the purchasing process. REI has a fantastic solution: creating a dedicated tab at the top of category pages labeled "Expert Advice". This effortlessly connects informational content to the category. Clicking on this module reveals category-related articles (Best Hiking Boots, How to Break in Hiking Boots). This is one of the most creative examples of integrating informational content onto a commercial page. It allows users and search engines to connect informational content to the main page without disrupting the purchasing process. #ecommerce #contentmarketing #ux #seo #digitalmarketing #retail #expertadvice #categorypages

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To excel in today's retail sector, Shopify merchants need an Omnichannel Order Management System (OMS) for efficient fulfillment. Key reports include: 1️⃣ Daily Unfulfilled Expedited Orders Report: Enhances same-day/next-day delivery processes 🚀 2️⃣ Daily Warehouse Fulfillment Report: Evaluates warehouse performance and fulfillment strategies 🏭 3️⃣ Daily Unfulfilled Orders Report: Addresses challenges in the fulfillment pipeline 🚧 4️⃣ Daily Unpicked BOPIS Orders Reports: Boosts BOPIS order fulfillment rate 🎯 5️⃣ Store Dashboard: Enables store performance comparison and goal setting 📊 6️⃣ Daily Store Shipment Performance Report: Identifies and rectifies underperformances 👥 7️⃣ Shipment Tracking Report: Assists in resolving order tracking queries 📍 HotWax Commerce's OMS provides these reports, optimizing Shopify merchants' omnichannel operations and customer experiences. Learn more: https://hubs.la/Q02yQ84h0 #ShoppingandtheRetailIndustry #eCommerce #Retail #Omnichannel #BOPIS

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Introducing the "7 Habits of Highly Effective Omnichannel Retailers". Inspired by the timeless wisdom of Stephen R. Covey, we've curated a comprehensive guide to help retailers elevate their omnichannel retail game in 2024. These habits serve as a roadmap to navigate today's complex #retail landscape. From proactive inventory management to optimizing delivery speed, these strategies hold the key to transforming your business operations. Dive into HotWax Commerce's blog post to uncover these highly effective habits and unlock the potential to the best #omnichannel retailer in the industry. https://hubs.la/Q02t2sDK0 #ShoppingandtheRetailIndustry #eCommerce #InventoryManagement

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Why should retailers embrace a Distributed Order Management System (DOMS) for their retail business in 2024? As consumer behaviors shift, relying solely on physical storefronts is no longer enough. Enter Distributed Order Management Systems (DOMS), the ultimate tool for seamless operations across multiple channels. A DOMS centralizes order management, providing real-time inventory visibility and multiple fulfillment options like BOPIS and Ship from Store. This ensures seamless operations, reduces costs, and boosts customer satisfaction. Discover in HotWax Commerce's blog post, how a Distributed Order Management System can revolutionize your retail business in 2024. https://hubs.la/Q02zfX7D0 #ShoppingandtheRetailIndustry #eCommerce #Retail #Omnichannel #OrderManagementSystem

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Is the inability to provide a mixed cart option negatively impacting BOPIS experience? In a recent conversation with a Shopify merchant, they expressed their frustration with the inability to offer a mixed cart option to their customers. Specifically, when customers add a Same-Day Buy Online, Pick Up In-Store (BOPIS) item and a regular item to their cart, the store pick-up shipping method for BOPIS orders gets removed at checkout, resulting in a poor customer experience. Shopify's local pickup option doesn't allow mixed cart orders, which can cause merchants to lose sales and disappoint their customers. To avoid this scenario, Shopify merchants should aim to provide a unified shopping experience while boosting their sales by adopting an Order Management System (OMS) that supports mixed cart orders. HotWax Commerce Order Management System allows customers to add both BOPIS and regular order items to the same cart, even if they're available for pickup from different locations. This not only enhances the customer experience but also increases the merchant's Average Order Value (AOV). Are you facing challenges with BOPIS due to the inability to offer a mixed cart option? Get in touch with us today to learn more about how we can help enhance your BOPIS experience and boost your sales. #ShoppingandtheRetailIndustry #eCommerce #Omnichannel #OrderManagementSystem #BOPIS

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Shopify's Leaky Bucket Algorithm: How Can Your Business Keep the Flow Smooth? Ever wondered how Shopify manages its API requests flawlessly, ensuring a seamless user experience for online retailers? The secret lies in the Leaky Bucket Algorithm. Shopify's Leaky Bucket Algorithm is like a bucket with a fixed capacity, allowing apps to place marbles (API requests) inside. As Shopify processes requests, it removes marbles, ensuring the bucket doesn't overflow. But what happens when it does? Optimizing data downloads is key to achieving efficient performance without disruptions. The blog explores how the Leaky Bucket Algorithm safeguards Shopify's servers and shares insights, tips, and best practices to ensure your eCommerce business runs seamlessly. 🔗 Dive deeper into the Leaky Bucket Algorithm and discover how to make your Shopify-OMS integration a breeze: https://hubs.la/Q02yCRdV0 #ShoppingandtheRetailIndustry #eCommerce #Retail #Omnichannel #OrderManagementSystem

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What's an alternative to canceling BOPIS orders rejected by store associates due to inventory differences for Shopify retailers? During a recent discussion with a Shopify retailer, they mentioned that in situations where a store cannot fulfill a BOPIS order due to the unavailability of inventory, the store associate has to cancel the order, leading to a negative customer experience and lost sales. To avoid such a scenario, rejecting BOPIS orders and logging reasons for rejections can allow retailers to fulfill such orders from some other retail location based on customers’ preferences. Rejected orders can be handled in a positive way for both Shopify retailers and customers using HotWax Commerce Order Management System (OMS): For retailers, the rejection process acts as a cycle count - Each time an order is rejected, the store associate can identify the inventory discrepancy and immediately update the number in the Order Management System. This ensures timely reconciliation of inventory, reducing inventory unavailability issues in future. For customers, orders will not be cancelled - Retailers can offer customers alternative fulfillment options, including shipping the product to their location (Ship to Home) or allowing them to pick it up from a different store. By this, Shopify retailers can avoid losing potential sales and enhance the overall satisfaction of their customers. Don't let inventory variances be a roadblock to your BOPIS sales. Get in touch with us today to learn more about how we can help you enhance your BOPIS experience and boost your sales. #ShoppingandtheRetailIndustry #eCommerce #Retail #Omnichannel #OrderManagementSystem #BOPIS

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Are you missing out on providing a seamless return experience for your customers simply because you don't have a Shopify POS system? Consider this: Shopify retailers who do not utilize Shopify POS are unable to accept in-store returns for online orders. This happens because their POS system does not track online sales. The result? When returns can't be processed in stores, customers who wish to return an item must go through the hassle of repackaging it, printing a shipping label, visiting the post office, and waiting for retailers to process the return and issue a refund. This entire return process is not only inconvenient for customers but also delays their refunds. The Solution? HotWax Commerce introduces the Buy Online Return In-Store (BORIS) solution, allowing Shopify retailers to accept returns for online sales regardless of their in-store POS system. When customers want to make returns, they can simply bring their online-shopped merchandise to any nearby store, bypassing the inconvenience of mailing them back. Curious to learn more about how you can efficiently manage returns and prioritize your customers' convenience? Dive into our new Buy Online Return In-Store (BORIS) solution page: https://hubs.la/Q02zR0y60 #ShoppingandtheRetailIndustry #Retail #eCommerce #Omnichannel #BORIS

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Managing inventory across multiple shipping locations isn't just about having stock – it's about having visibility, control, and synchronization. For Shopify retailers, an integrated Order Management System (OMS) with real-time tracking can be the difference between smooth operations and logistical nightmares. Understand the transformational power of seamless system integration and how it can revolutionize your retail process in our comprehensive blog post. https://hubs.la/Q02vcdP20 #ShoppingandtheRetailIndustry #eCommerce #Retail #Omnichannel #OrderManagementSystem

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Walmart is finally moving forward with Electronic Shelf Labels (ESLs). While ESLs are common today, scaling them to 2,300 Walmart stores is a significant and challenging decision. Implementing this technology requires a substantial investment and careful planning. Strategic thinking is crucial for such an investment. 이마트 (Emart) Tech was able to start this journey five years ago, benefiting from a relatively smaller scale compared to Walmart. Great move, Walmart! #ESL #Innovation #Emart #EmartTech #Technology https://lnkd.in/gC2rbbu6

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Wow!!! 8 years ago, I was presenting on predictive analytics. Predictive AI has grown tremendously since then, and I’m thrilled to see how far we’ve come. I can’t wait for PRISM by RetSci to revolutionize the loss prevention and asset protection landscape! 🚀 #PredictiveAI #Retail #Innovation #NRFProtect #PRISM #RetSci

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Have you considered generative AI at work? What are usecases where retailers (+CPG companies) consider using generating AI? Here are what industry experts say. 😎 😎 😎 Credit: State of AI in Retail and CPG: 2024 Trends by NVIDIA #GenAI #AI #retailer #CPG #usecase #openai #EmartTech

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