Robert Ng

Are you relying solely on fiber for your mission-critical applications? Think again. The risk of a single-point-of-failure is too great. That's where wireless redundancy comes in. MW and mmW solutions offer fiber-like capacity with lower latency. Our teams at Ceragon Networks and Siklu are here to support your network. Don't leave your mission-critical applications vulnerable. #wirelessredundancy #missioncritical #networksupport

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🚀 Bridging the Digital Divide🌐 I came across this insightful article by Brad Randall from Broadband Communities on San Diego County’s initiative to expand broadband access to its unincorporated areas. It's a stark reminder of how we often overlook rural areas that are just a short drive from densely populated regions. It's fascinating to realize that while urban areas have robust internet services and many times are arguably overserved, many communities within a short commute remain severely underserved. This initiative, powered by $9 million in ARPA funds, aims to change that, but it requires input and collaboration from stakeholders to maximize its impact. As we push for digital equity, it’s crucial to remember our neighboring rural communities. Their connectivity is just as vital and deserving of our attention. I can't help but also think the the #BulkBan push from the #FCC doesn't help in the efforts to reach communities just out of reach but close enough to infrastructures where going Bulk or Bulk managed Wifi allows providers to reach what would normally be unreachable for multiple reasons, many of the reasons Dan Myers has pointed out / outlined in his recent posts (check them out of you missed them) Kudos to San Diego County for taking this significant step forward! Let’s all contribute to making high-speed internet a reality for everyone, no matter where they live. #DigitalDivide #BroadbandForAll #SanDiego #CommunityEngagement #RuralDevelopment

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We need to use ALL of the #tools in the #broaband toolbox!

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This is a major announcement for T-Mobile, as it indicates its progressing to become the primary all-mode #communications supplier for both #consumers and #business users. Adding the Lumos Fiber assets for #Fiber #broadband connectivity enables T-Mobile and especially T-Mobile For Business to become a bundled provider of #mobile, #FWA over #5G, and #fiber #internet and #communications services. And while the acquired fiber assets are currently regional and in a relatively limited area, there is no doubt T-Mobile plans to invest to greatly expand the fiber infrastructure. Given T-Mobile's aggressive pricing and marketing, this a warning to Verizon and AT&T that T-Mobile is coming for their customers. #Uncarrier

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Discover how August Home prioritizes product security and customer peace of mind in their built-in devices. Download their customer story here: https://bfx.social/4aSXx20

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Take your Internet experience to new heights with WTC Fiber! 🚀 Check out this before and after speed comparison from a customer in one of our Broadband Acceleration Grant areas who recently made the switch.

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Nextivity is back on the road and in Illinois. Chicago represented today. Lots of in-depth discussion around how to fix cellular coverage for customers. A very impressive group of partners and potential partners. Groups like this energize me. #cellular #5g #lte #cbrs #education #schools #sales #salesenablement #retail

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More accolades for T-Mobile from the latest Open Signal report! We swept EVERY category for overall network experience, with upload speed experience more than 2x faster than AT&T and over 1.5x faster than Verizon. Download speed experience is over 3x faster than Verizon and 2.7x faster than AT&T. We also won in #5GExperience categories including download speed and #5G availability, with our users spending over 5x more time connected to 5G than AT&T users and over 8x more than Verizon. See the full list of the latest wins: https://t-mo.co/4cKOO2W #5GConnectivity

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More accolades for T-Mobile from the latest Open Signal report! We swept EVERY category for overall network experience, with upload speed experience more than 2x faster than AT&T and over 1.5x faster than Verizon. Download speed experience is over 3x faster than Verizon and 2.7x faster than AT&T. We also won in #5GExperience categories including download speed and #5G availability, with our users spending over 5x more time connected to 5G than AT&T users and over 8x more than Verizon. See the full list of the latest wins: https://t-mo.co/4cKOO2W #5GConnectivity

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Of course FWA is future proof. FWA is the only edge technology that passes future homes and businesses before those structures are ever built, and without additional capital investment. 🙂 A wired last-mile, on the other hand, is never future-proof, regardless of the technology. Future homes and businesses located beyond the wired-edge are (sadly) the future unserved. 🙁 If the future belongs to the connected, as the FCC Chairwoman states, then we should be building more fixed wireless now to power the homes and businesses of tomorrow. 💡 #FWA #5G #WISP #broadband #internet #futureproof #digitaldivide #unserved #unconnected #digitalequity #digitalinclusion

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Big telco is weighing us down. Together, we're rising above with a carrier you deserve — The People's Carrier. By combining community + crypto, we can put power in the hands of the people and revolutionize how we all connect. https://lnkd.in/gBmMViDT

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View as Webpage   CPUC BEAD Challenge Process Timeline   California’s 120-day Challenge Process will begin on July 8, 2024, starting with the 30-day Challenge Phase. The CPUC has partnered with Ready.net to provide a Challenge Portal where permissible challengers can register and submit challenges. On June 17, the CPUC will provide the map of eligible locations, access to the BEAD Consumer Challenge website, and the data sets of unserved locations, underserved locations, and CAIs. These will be available on the Challenge Portal.  Pre-registration for the Challenge Portal is currently open to permissible challengers (units of local and Tribal governments, nonprofits, and broadband service providers). Registration will remain open through the Rebuttal Phase to allow challenged Service Providers to register and provide counterevidence to rebut challenged locations. For technical assistance with the Portal, please contact cahelpdesk@ready.net.  The CPUC will hold a series of office hours for live questions on the BEAD Challenge Process. Dates and times will be posted on the BEAD Events page for registration once available. General BEAD Program Information  For more information on the Challenge Process, the CPUC launched a Challenge Process webpage where potential challengers can find information about the Challenge Process as it becomes available and register for informational Events. Additionally, we will be updating the BEAD Frequently Asked Questions page in the coming days and weeks to capture the questions you’ve asked during our webinars or sent to the BEAD@cpuc.ca.gov email.  CPUC Communications Division BEAD Program Team  

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Folks, this is a GAMECHANGER! T-Mobile continuously makes significant strides in the cellular industry. What implications does this have for your organization? Let's discuss strategy! Check out the latest update here: [T-Mobile Advancements in the Cellular Industry](https://lnkd.in/eAcVmymr)

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🚀 So cool to read about Verizon in USA TODAY talking about #SuperBundling 🚀 We've been working hard to push the vision of Super Bundling over the last few years, so we're really pleased that Avi Greengart at Techsponential has written this latest research paper about the power of Super Bundling to add value and solve the subscription nightmare created by overwhelming choice and difficulties administrating subs. Companies like #telcos can leverage their existing payment relationship, and first party product sales like cellular and home broadband to also offer streaming entertainment, driving revenue, engagement and reducing churn. Super Bundling with Verizon is the ultimate game-changer: 🌟Save big: With Verizon's super bundles, consumers can save up to $1,000 a year compared to traditional subscriptions. 🌟Manage with ease: Verizon’s user-friendly app empowers consumers to effortlessly manage all their services and payments in one convenient place. 🌟Access unique #bundles: Netflix plus HBO Max for $10 (ad-funded), and over 45 options to choose from #SVOD, #SportsVOD, #gaming, #retail and others, consumers can customize their content experience like never before. 🌟Long-term value: Say goodbye to price hikes! Verizon locks in streaming rates for the duration of the subscription, ensuring consumers get the best value over time. Take a closer look and download the full report “Super Bundles: The Next Big Opportunity Is Adding Streaming Content to Wireless and Broadband,” here (USA TODAY) >> https://lnkd.in/eR76BUqJ

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Waiting on-hold killing you? Here is the average hold-times for B1 Communications, Business VoIP Provider telephone lines for May. We answered sales calls within 17 seconds. Literally running for the phone. This isn't impressive, even companies that keep customers on-hold for 45 minutes answer sales calls quickly. Now, the real stat; our customer support line. We had an average of 32 seconds of on-hold time... This might be great compared to other telecom providers, but we consider this a failure. Our goal is 30 seconds or less, meaning our team has some improving to do. Stay tuned for our June report. Coming in last, our billing line had an average of 36 seconds of on-hold time for the month of May. Next time you're choosing a telephone #provider, ask for their average hold-times. How much time are you wasting on-hold? Do they estimate hours, minutes, or seconds?

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