Account Manager

Seeking to work for a company that genuinely cares for its customers and delivers high-value experiences for its customers?

Want to be part of a team where you are truly rewarded for your efforts?

We are partnered exclusively with a rapidly growing packaging distributor that is expanding its sales teams.

We are actively recruiting an Account Manager to oversee all aspects of customer service, order management, shipment tracking, and account excellence.

The role is to be based on-site at the company HQ in Indianapolis.

This is like no other Account Manager role:

$10K Bonus potential - every quarter!

Responsibilities include:

• Manage Order Processing: Oversee the efficient handling of orders, including tracking, fulfillment, and timely delivery to ensure customer satisfaction.
• Proactive Customer Communication: Initiate and maintain regular communication with clients, addressing inquiries and concerns and ensuring a smooth client experience.
• Account Growth Strategy: Collaborate within the sales team to strategize and execute plans for business growth, identifying opportunities within existing accounts.
• Peak Season Planning: Coordinate and plan effectively for peak seasons, ensuring adequate resources and strategies are in place to meet increased demand.
• Account Excellence: Focus on maintaining high service standards, implementing quality control measures, and continually striving for account excellence.

To be considered for the role, you must meet the following requirements:

• Excellent verbal and written communication skills.
• Proficiency in Excel, Office 365; ability to learn Fishbowl ERP and Asana work management platforms
• College degree preferred; 3+ years' experience in related fields including packaging, wholesale distribution, industrial distribution, customer service

Apply directly or email me directly at samuel.thomas@george-thomas.com