Xanterra Travel Collection

Assistant Director of Food & Beverage - The Oasis at Death Valley

Overview

Live. Work. Explore. as a part of our Food & Beverage team at the Oasis at Death Valley!

The Oasis at Death Valley is situated in a lush, spring-fed desert oasis, surrounded by the vast and arid desert of Death Valley National Park. The Oasis operates the historic AAA Four Diamond Inn and Ranch, restaurants, gift shops, and the world's lowest elevation golf course. Both hotels are open year-round and feature swimming pools fed by naturally warm local springs.

We’re hiring an Assistant Director of Food & Beverage to Live. Work. Explore. in Death Valley National Park!

Job Summary:

The Assistant Food and Beverage Director works with the Food and Beverage Director to control all Food and Beverage operations. This includes all operations at The Ranch and the Inn, including, The Inn Restaurant, The Inn Bar, The Inn Pool Bar, 1849 Buffet, Last Kind Words Saloon, Ice Cream Shop, 19 Hole, and Employee Dining Room and pub. In addition, oversees and works closely with the Catering and Events Manager to direct banquets functions that include special events, weddings, and other functions that have Food and Beverage. Works closely and professionally with GM, Executive Director of Operations, Directors, suppliers, and outside contractors.

The Details:

Position Type: Year Round

Start Date: July 2024

Pay: $68,952- $86,149 per year

Schedule: Typical schedule is 40 hours, 5 days/per week (will include weekends, evenings, and holidays)

Why the Oasis at Death Valley?

Death Valley National Park is in the northern Mojave Desert in California and is the largest National Park outside of Alaska. With incredibly diverse ecosystems, sand dunes, mountains, and America's lowest elevations, Death Valley is an incredible place to call home. We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests.

Life at the Oasis:

  • Employee housing included
  • Free breakfast and lunch with $4 dinners in the employee dining room (cafeteria-style)
  • Free on-site laundry facility, Wi-Fi (limited bandwidth)
  • A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
  • Meet people of all ages from all over the country and world!

Benefits and Perks:

  • Free Death Valley National Park pass
  • Free access to pool, golf course, rec center, gym and sports courts
  • Exclusive Retail and Dining discounts at the Oasis
  • $350 Referral Bonus Program
  • The adventure of a lifetime!

Responsibilities

  • Fully understand and support Xanterra Mission Statement and Core Values.
  • Direct all departments within the Food and Beverage Department according to established policies and procedures, guest service standards, financial plans, and company directives.
  • Set and maintain departmental standards for productivity, cleanliness, ordering, cost control, training, safety, equipment uses, and especially guest service.
  • Administer all company and department policies, design department policies and procedures for each of the departments in the Food and Beverage Department and ensure compliance of such in each department.
  • Work with Food and Beverage Department management in the selection, assigning, training and development of Food and Beverage Department staff according to company policies and procedures.
  • Ensure that Kronos is monitored and approved daily for entire department ensuring staff breaks are taken in accordance with California state laws and that staffing is adjusted according to labor budgets.
  • Ensure the continual training of staff through participation in training and development classes.
  • Conduct routine inspections of all assigned areas of responsibility including restaurants, kitchens, coolers and storage areas to ensure organization, cleanliness, and food safety procedures are being enforced.
  • Participate in and ensure monthly inventories are properly staffed and conducted according to the Accounting and Inventory procedures.
  • Assist in the design and planning all menus including banquet menus with Food and Beverage Director for all Food and Beverage outlets with review by Executive Director of Operations and General Manager.
  • Must be present at all Inyo County health and sanitization inspections and take corrective action if necessary.
  • Work closely with and trains management to ensure that service standards, guest satisfaction, labor costs, expenses, and loss control measures are conducted.
  • Work closely with Purchasing Department to ensure product availability, proper ordering, and approve new products ordered.
  • Assists Food and Beverage Director to complete annual reviews for all management personnel in the department, as well as establish goals and objectives for each manager.
  • Maintain coordination and communication with other departments affected by Food and Beverage such as Sales, Rooms, Maintenance, and Accounting.
  • Communicate staffing needs, including management staff, with Human Resources and the Recruiter
  • Ensure that all staff members are conforming to the Oasis and Death Valley uniform and appearance standards.
  • Whenever necessary handle and respond to guest concerns and complaints with tact, courtesy, and professionalism. When necessary, approve guest refunds.
  • Project a commitment to Oasis at Death Valley environmental policies.
  • Act as property Director on Duty as assigned.
  • Respond and participate during emergencies as necessary.
  • Administer corrective actions and improvement plans to staff members that are not in compliance with Oasis at Death Valley policies, procedures, and standards.
  • Facilitate and document annual departmental refresher trainings with all employees, to include “Environmental Management Systems (EMS) Awareness” and “Emergency Action Plan procedures.”

Other duties as assigned.

Qualifications

  • Minimum three years’ experience in a high volume, multi-unit Food and Beverage operation.
  • Prior experience as a Food and Beverage Director, Food and Beverage Manager, or Asst. Food and Beverage Director.
  • Excellent written and verbal communication skills with the ability to professionally interact with guests, clients, and employees.
  • Advanced computer skills to quickly learn POS systems and other food and beverage systems.
  • Ability to assist Food and Beverage Director, Executive Director of Operations, Director of Sales & Marketing and General Manager with development and implementation of strategies that will result in increased revenues and productivity.
  • Possess valid Driver’s License and comply with the Oasis at Death Valley Company Vehicle Policy.
  • Knowledge of and implementation of AAA Three and Four Diamond service standards.
  • Successfully complete Serv-Safe food sanitation course and TIPS Certification.

Preferred Qualifications:

  • Previous experience in a Three or Four Diamond Hotel, Food and Beverage Operation.
  • Ability to emergency plan and conduct operations during adverse conditions.
  • Bachelor’s degree in Hotel Restaurant Management, Culinary Certification, or equivalent.

Physical Requirements include:

  • Constantly listening, hearing, seeing, standing, walking, using eye/hand coordination, handling, wrist motion.
  • Frequently walk and lift or carry up to 50 lbs.
  • Occasionally sit, handle, reach outward, reach above shoulder, squat or kneel, lift/carry and push or pull up to 100lbs.
  • Will be required to stand long periods of time and to occasionally walk up flights of stairs.
  • Ability to work in extreme temperatures.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
  • Seniority level

    Director
  • Employment type

    Full-time
  • Job function

    Management and Manufacturing
  • Industries

    Hospitality

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