Assistant Store Manager

AKRIS is an international fashion house founded in 1922 in St. Gallen, Switzerland. Driven by the vision of Creative director Albert Kriemler, who designs sleek and effortless silhouettes for a discerning global clientele of women with purpose. The family-owned fashion house is renowned for its rarefied and innovative double-face fabrics, for pushing the boundaries of St. Gallen embroidery and pioneering digital photo printing techniques.

Your impact to the business:

The Assistant Manager will support the Boutique Director with enriching the client experience in every interaction and across all channels in a timely and professional manner while exceeding store and individual sales plans and KPI targets. They recruit, inspire and support managing the development of their team.

Key Responsibilities:

Create transformational relationships with clients that foster lifetime brand loyalty and spend. Thinks Omnichannel, consistently elevating the level of service every client receives. Identifies key opportunities within the business and implements actions to exceed targets monthly, quarterly, and annually.

Grow the Ready-to-Wear, handbag and accessories categories. With a passion for gracious service, an interest in fashion, styling talent and product knowledge proficiency, your goal will be to build personal lasting client relationships through mastery of product knowledge and selling ceremonies as well as supporting the sales team and boutique operating processes.

Knowledge and Skills:

• Passion for human relations, luxury, fashion, art, and design
• Tech savvy; ability to use and learn different software programs
• Intellectual curiosity and passion for learning
• Excellent organizational and communication skills with the team and clients
• Detail oriented and multitasker
• Able to work as a team and as one
• Can work a flexible schedule, that includes evenings weekends and holidays

Required Characteristics & Skills:

• Minimum of 5 of sales and supervisory experience in luxury retail
• Proven track record with achieving sales and KPI targets
• Proven ability with developing client relationships and driving client experiences
• Strong leadership skills, ability to motivate a team around company goals
• Excellent organizational and communication skills with team and clients
• Intellectual curiosity and passion for learning
• Ability to move or handle merchandise and boxes, generally weighing 0-40 pounds
• Can work a flexible schedule, that includes evenings weekends and holidays ensuring that the store is always fully operational
• Ability to stand and walk for majority of a 40-hour work week

Preferred Qualifications:

Bachelor’s degree or equivalent

AKRIS is an equal opportunity employer. We are proud to employ talent from many different backgrounds, experiences, and identities. We continue to work towards creating a workforce that represents the diversity of our clients and communities and we offer an inclusive environment of mutual respect where our employees feel included, developed, and heard.