AWM, Marcus, Ledger Reconciliations Manager, Associate, Dallas (Richardson)

Job Description

Wealth Management

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design.

Marcus by Goldman Sachs

The firm’s direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity.

Responsibilities And Qualifications

Job Summary:

• Strategic visionary who can provide oversight to a high performing Analyst Team.
• Responsible for understanding payment network operating rules & regulations (e.g., FRB, NACHA)
• Must be able to execute against strict money movement guidelines.
• Understand the key risks and controls of payment flows, make recommendations for improvements or updates.
• Must understand the importance and urgency of taking appropriate action to remediate and/or raise awareness of breaks or violations.
• Ensure quality, accuracy & timely reconciliations/substantiations as well as proactively resolve potential issues, with escalations as appropriate.
• Creates and maintains an environment with intense focus on customer satisfaction and professional customer support balanced with consistent achievement of standard business objectives.
• Work closely with cross functional partners to ensure collaboration and process efficiencies.
• Assist in documenting business requirements that can drive business process improvements and simplification.
• Responsible for hiring of staff and developing key business tactics and plans to ensure departmental service levels and customer satisfaction levels are achieved.
  
  

Basic Qualifications

• Prior experience in a Leadership capacity specifically handling money movement and reconciliations.
• Bachelor’s Degree or 6 years experience in money movement and reconciliations.
• Minimum of 6 years of banking or contact center operation experience and supervisory experience.
• Must be self-directed, detail oriented, critical thinker, positive attitude, driven, able to work independently in a team-oriented and fast paced environment.
• System savvy with proficiency MS Excel, Word, and PowerPoint.
• Knowledge of the U.S. payment system or rails: ACH, checks, Fedwire, RTP.
  
  

Preferred Qualifications

• Payment certification: AAP, APRP
  
  

About Goldman Sachs

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

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