Business Analyst

What Working at Hexaware offers:

Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.

Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.

With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware’s commitment towards creating smiles.

“At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.”

We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion—the driving force that makes one smile and innovate, create, and make a difference every day.

The Hexaware Advantage: Your Workplace Benefits

• Excellent Health benefits with low-cost employee premium.
• Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage
• Unlimited training and upskilling opportunities through Udemy and Hexavarsity

Role: Business analyst

Location: Chicago, IL

Experience: 8-10 years

Work Mode: Onsite

Job Key Responsibilities:

• 8-10 years of experience serving as a liaison between the business operations and the IT professionals to assist or gather the business requirements needed for system modifications, enhancement, and implementation of strategies.
• Have prior experience working in Data and Analytics project requirements gathering, story building and backlog grooming.
• Analyze and precisely file the business and systems requirements
• Work with Product Owner and business partners and create EPICS and stories for Development.
• Perform planning and estimation of the requirements of business tasks/activities in the project.
• Handle customer relationships and expectations by developing a communication process to keep others up to date on the project results.
• Provide project analysis to senior management by producing required documentation including business requirements, future state proposals, UAT plan, use cases, sequence diagrams, and scope matrix.
• Maintain logs for meeting minutes, meeting schedules, project summaries, and updates.
• Hold meetings with the project team regularly to review project deliverables and ensure that the deadlines are met.
• Create monthly reports on the overall performance and the targets achieved; point out the areas of improvement and give recommendations accordingly.
• Identify and capitalize on improvement opportunities efficiently.
• Identify innovative ways to understand the needs of the customers and increase customer satisfaction.
• Communicate ideas and viewpoints on various opportunities to the senior management.
• Assess the performance of project teams to ensure that the targets and deadlines are met in due time.
• Test and improvise system operations.

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