Customer Communications Associate
Customer Communications Associate
Dafa Management
Alexandria, VA
See who Dafa Management has hired for this role
Dafa Management has an immediate opening for a motivated Customer Communications Associate at our fast-growing, established Customer Acquisition Associate. While we’re scaling quickly, we are on the hunt for a Customer Communications Associate who shares our core values and know-how to get things done!
We provide our Customer Communications Associates with the opportunity to connect with something bigger and discover their full potential. We are looking for LEADERS who are not easily discouraged by challenges. A Customer Communications Associate with us requires discipline, grit, and endurance. If you have what it takes, are willing to put in the time to succeed, you will be thrilled to have joined our Customer Communications team.
You Must Have The Ability To:
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We provide our Customer Communications Associates with the opportunity to connect with something bigger and discover their full potential. We are looking for LEADERS who are not easily discouraged by challenges. A Customer Communications Associate with us requires discipline, grit, and endurance. If you have what it takes, are willing to put in the time to succeed, you will be thrilled to have joined our Customer Communications team.
You Must Have The Ability To:
- Communicate clearly and effectively in all situations
- Prioritize different tasks and wear multiple hats
- Think critically and analyze efficiently
- Adapt, learn and perform work in an ever-changing environment
- Exceed expectations in a team and individual capacity
- Be punctual, reliable, and professional
- Understand and follow oral and written instructions
- Build customer relationships and rapport by educating consumers on the clients we represent
- Develop product knowledge by attending daily client meetings to be able to answer questions and increase consumer education
- Act as the go-to expert and visit customers to promote products, perform sales services and maintain customer satisfaction
- Facilitate customer service and promotional campaigns by acquainting accounts with the latest customer service tactics
- Conduct customer service presentations to potential new clients
- Improve market revenue by consistently achieving customer acquisition territory goals
- Degree in Marketing, Communications, or Business
- 1-2 year in Marketing, Sales, Branding, Promotions, or Customer Service field
- Flexible Schedule
- Enjoyable work atmosphere fueled by friendly competition
- Support from our management team and our clients
- Holiday closures and corporate parties
- Volunteer opportunities and community involvement
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Marketing, Public Relations, and Writing/Editing -
Industries
Internet Publishing
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