Ecommerce - Post Production Manager

As Post Production Manager you will lead and manage critical steps in our post production and asset delivery workflows. The role requires a unique combination of focus in people management, technology, workflow efficiency, media production, post-production, and archival/librarian work. The Post Production Manager will oversee ShowLabs’ team of retouchers and network of external retouch partners, playing traffic manager against tight deadlines for thousands of digital assets. You will partner with creative team members, production management, and client services to design and build photography and video edit specs that will support our production strategy and achieve client deliverables at speed and scale. Responsibilities will include managing quality control of retouched files to ensure all edit and creative specs are met.

Your role also includes building and managing a forecast tool that determines the time to allocate for each seasonal client production, including tracking hours of contracted retouchers. We strive for perfection when delivering assets to clients in order to make their lives and jobs easier, so our QC protocol is essential to our business. You will manage the delivery and deployment process, ensuring all assets reach our client’s systems successfully. This role will, at times, be responsible for the actual creation of file variants that our clients require in order to publish directly to their sales and marketing platforms. Last, this role will play an integral part in organizing and archiving assets in our evolving digital asset management ecosystem. Experience with Adobe Creative Suite, specifically Photoshop and Premiere Pro, is required. It is important that this person is experienced in asset management and has a strong level of organizational skills.

Objectives

• Drive the progress, growth and maturity of our post production and asset management practices
• Work to implement new strategies to achieve significant operational efficiencies
• Drive the continuous development and improvement of our digital content distribution
• Track and report on key post production KPIs to ShowLabs’ leadership
• Create and manage seasonal client forecasts that outline the timeframes needed for Post Production per project
• Manage and lead our external and internal retouch partners to ensure that files match our client specs
• Learn and work within the ShowLabs framework of workflow tools, systems and software
• Ensure that all files (including all variants) sent to our clients have been QC’d, match the technical specs, match our retouch edit specs, and maintain the proper layer structure on PSD’s
• Manage assets independently and confidently to ensure correct file naming and specs for our client and our archive
• Retouch and edit images when necessary using Adobe CS
• Manage video editors and conduct basic video editing when necessary to ensure the final videos meet our technical specs
• Decipher when assets do not meet our quality control standards

Qualifications

• 5+ years of experience in Post Production field
• Experience working with Ecommerce photography and video with deep understanding of the desired outcome of the aesthetic and end use
• High level of organizational skills as well as articulate and concise communication skills
• Extreme attention to detail
• Can communicate effectively with direct reports, managers and key partners
• Clear understanding of Photoshop and best practices with ability to retouch and edit images
• (Nice to have) Clear understanding of Adobe premier or similar video editing software with ability to conduct simple video edit
• Team player with a positive attitude who can work independently, yet collaborate and take feedback from other team members
• Eagerness to learn and thrive in a startup environment