Head of Operations

We are seeking a highly organized and detail-oriented Head of Operations with a background in project management to oversee diverse functions across multiple companies. The ideal candidate is a resourceful self-starter who thrives in a fast-paced environment, possesses strong analytical skills, and can seamlessly switch between technical and business-focused tasks. This role is pivotal in freeing up the CEO's time to focus on strategic initiatives and technical development.

This is a Remote role that requires travel 25% of the time. Preference will be given to candidates who are based in Atlanta, GA and can attend occasional in-person meetings on an ad-hoc basis.

Responsibilities:

Project Management & Technical Support:

• Conduct product and technical demos for prospective customers and partners, acting as the primary technical point of contact.
• Perform system administration tasks (account creation, password resets, etc.).
• Assist in identifying and staffing technical projects.
• Manage contractors and team members involved in projects.
• Plan and execute projects from inception to completion, ensuring alignment with strategic goals.
• Monitor project progress, identify and address risks, and ensure timely completion within budget.

Business Development & Sales:

• Spearhead business development efforts, identifying and securing new customers.
• Lead sales cycles, from initial contact to deal closure.
• Assist in marketing campaigns, overseeing asset creation and execution.

Data Analysis & Reporting:

• Extract, analyze, and interpret data to inform decision-making.
• Develop and maintain regular reporting mechanisms.
• Conduct ad hoc analysis to address specific business questions.

Operational Efficiency & Support:

• Collaborate with the CEO's assistant to manage schedules, plan travel, and execute tasks.
• Handle logistical matters during travel in conjunction with the CEO's assistant.
• Create and maintain standard operating procedures (SOPs) for various processes.
• Utilize the latest technology to streamline operations and boost productivity.
• Identify and resolve issues and roadblocks proactively.
• Consolidate and communicate updates to CEO and other relevant stakeholders in a clear and concise manner.

Qualifications:

• Proven experience in project management, ideally with exposure to technical projects.
• Strong analytical skills and comfort working with data.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize effectively in a dynamic environment.
• Resourcefulness and a proactive approach to problem-solving.
• Proficiency in utilizing technology to enhance efficiency.
• Willingness to travel up to 25% of the time.

Preferred Qualifications:

• Experience in a fast-paced, high-growth environment.
• Demonstrated ability to bridge technical and business domains.
• Familiarity with CRM and project management software.

Compensation:

This role offers a salary range of $110,000 to $120,000 based on experience.

Benefits:

• Reimbursement for health insurance costs
• Opportunity to work directly with the CEO and impact company strategy.
• Potential for significant professional growth in a rapidly expanding organization.