Human Resources Generalist - Grand Canyon South Rim

Overview

Live. Work. Explore. as a part of our Administrative/HR team in Grand Canyon National Park!

Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.

We’re hiring a Human Resources Generalist to Live. Work. Explore. at the South Rim of the Grand Canyon!

Job Summary:

Under the direction of the Human Resources Director and Assistant Director, the Human Resources Generalist is responsible for managing the pre-boarding and onboarding activities, compliance, and property-based initiatives related to the candidate lifecycle.

The Details:

Position Type: Full-Time, Year-Round

Pay: $19.60+ per hour depending on experience

Housing: Studio apartment offered at $267 per month

Schedule: May include weekends, evenings, and holidays.

Why Grand Canyon South Rim?

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.

Life at the South Rim:

• Low-cost employee housing and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!
  
  

Benefits and Perks:

• Rec Center – Fitness Equipment, Computers, and Free WiFi
• Paid Day off on your birthday with restaurant & retail discounts
• Discounted mule rides
• Free Grand Canyon Railway Train Rides
• Exclusive retail, lodging, and dining discounts at other Xanterra properties
• Generous benefit program for eligible employees
• 15% Verizon service/products discount
• $350 Referral Bonus Program
• The adventure of a lifetime!
  
  

Responsibilities

• Develop strong relationships with property Directors and Managers, Talent Team, and Work & Travel/Intern representatives.
• Serve as the department support administrator for all office correspondence, record retention, file management, and other administrative functions.
• Act as a point person for candidate inquiries r elated to arrival to include initiating and responding to all communications (text, email, phone), face to face inquiries from current staff, visitors and applicants.
• Manage the pre-boarding and onboarding stages of the candidate lifecycle to include initiation and tracking of documents. Adhere to recruiter Service Level Agreements (SLA).
• Assist in the processing of internal property & other Xanterra transfer requests; assist current employees with online portal completion on property if computer assistance is needed. Refer to talent team as needed.
• Administer the on-property process of the J-1 students including preparation & issuance of employment verification letters, reminder notices for students to check in with SEVIS and coordinate with the Housing Department to distribute to the employees, notify department managers of their upcoming departure dates
• Assist walk-ins with the online application process and where appropriate create candidate profiles and attach them to requisition.
• Provide comprehensive welcome and relevant information to all newly arriving staff including details (regarding pre-orientation in partnership with Learning and Development, wayfinding and ID cards, meals, direct deposit) and other items as needed.
• Provide support for policies & procedures and initiatives as directed by the Director and Assistant Director of Human Resources.
• Create weekly reports related to job postings, expected arrivals and ad-hoc reports as needed.
• Attend job fairs as needed.
• All other duties as assigned.
  
  

Qualifications

• Bachelor’s degree in HR or related field or equivalent in related work experience.
• Minimum of three (3) years of HR Generalist experience; preferably in the hospitality industry.
• Proficient with Microsoft Office and related software.
  
  

Job Competencies:

Knowledge, Skills, and Abilities:

• Extraordinary customer service skills with a focus on patience and understanding.
• Excellent communication skills (written, oral, and listening) with business acumen and a strong relationship management approach.
• Process driven with strong organizational aptitude and a high attention to detail with diligent execution
• Experience with HRIS system(s) and software including but not limited to ICIMS, CloudSuite, and E-Verify preferred.
• Ability to prioritize tasks and complete projects on time.
• Ability to deal with complex and sensitive issues.
• Ability to be culturally sensitive and navigate ambiguous situations.
• Ability to act with integrity, professionalism and confidentiality.
  
  

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.