Nexus Staff Inc.

Paralegals and Legal Assistants

Nexus Staff Inc. New York, NY
Nexus Staff Inc.

Paralegals and Legal Assistants

Nexus Staff Inc. New York, NY
5 months ago 28 applicants

See who Nexus Staff Inc. has hired for this role


Job Title: Paralegals and Legal Assistants
Employment Type: Contract
Work Hours: 40 hrs./week
Work site: 50% Onsite
Location: One State Street Plaza, NY, NY 10004
Job Duration: 1 Year
Closing: 01/26/2024.

Minimum Education:
  • Bachelor's degree in Legal Studies, Paralegal Studies, or related field.

Work Experience:
  • Minimum of one year of experience working as a paralegal.

Job Duties:
  • Handle a variety of consumer financial services complaints in a timely and effective manner.
  • Review financial institutions' responses to complaints, write brief synopses of disputes, and send appropriate closure letters to consumers.
  • Respond to phone and written inquiries from consumers regarding complaints or general issues with financial services companies.
  • Inform consumers of complaint filing procedures or refer them to another government agency if necessary.
  • Code incoming consumer complaints and dispatch initial letters as required.
  • Identify cases requiring prioritization and refer them to a supervisor for assignment.
  • Research the Client license status of new financial services respondents and obtain contact information to handle complaints.
  • Work collaboratively as a team to support the handling and resolution of consumer financial services complaints.
  • Perform other duties as assigned.

Preferred Skills:
  • Strong organizational and multitasking abilities.
  • Excellent written and verbal communication skills.
  • Familiarity with legal research and document preparation.
  • Proficient in Microsoft Office Suite.
  • Ability to work independently and collaboratively within a team.
  • Knowledge of consumer protection laws and financial regulations.

Miscellaneous Information:
  • Shift Days/Times: Monday to Friday, 9:00 AM to 5:00 PM.
  • Client does not provide parking, but the office is accessible by subway or bus.
  • Client currently has a 50% telecommuting policy in place.
  • A background check and fingerprinting will be required, including verification of education and employment.
  • Interviews will be conducted via Microsoft Teams.
  • Training will be provided.

The Nexus Staff Difference:
  • Our outstanding healthcare coverage, including dental and vision, begins in just 30 days after you join us.
  • We offer weekly payments via ACH (Automated Clearing House).
  • Serving as Prime Vendors to New York State and New York City for over 10 years.

  • Seniority level

    Entry level

  • Employment type

    Contract

  • Job function

    Legal

  • Industries

    Staffing and Recruiting

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