Parent and Family Program Liaison

Join our team as a Parent and Family Program Liaison, where your efforts will have a direct impact on supporting United States Air Force Academy (USAFA) cadets and their families. This rewarding role involves fostering vital connections between USAFA and Parent Clubs, enhancing the parent and family experience through effective communication, training, and event coordination. If you are passionate about helping others and excel in organizational and communication skills, this is an opportunity to make a meaningful difference and be recognized for your contributions.

This is a hybrid position that will require the candidate to work some days onsite at USAFA in Colorado Springs, CO.

• Acting as a liaison between Parent Clubs and USAFA, ensuring the flow of timely and accurate information across multiple communication channels
• Conducting parent training sessions and produce informational guides for parents and families
• Planning, executing, and supporting parent and family events, ensuring they align with USAFA's messaging guidelines and institutional talking points
• Providing administration and outreach services to support the USAFA Parent Liaison Team
• Managing email and social media communications, event marketing, and the creation of newsletters and program guides
• Overseeing the content management of the USAFA Parent Website
• Providing logistical support and attend key USAFA events, including those outside of normal duty hours
• Supporting appointee orientations in cooperation with USAFA Admissions and local Parent Clubs
• Planning and executing a minimum of two Parent Club Presidents' Conferences annually
• Monitoring and managing the government-provided organizational email account and phone line, ensuring professional and accurate responses to inquiries
• Monitoring parent social media for issues and inaccuracies, providing professional and accurate information as needed
• Assisting the government in executing strategic communications and public relations activities, including content creation and internal training documentation
• Ensuring all communications adhere to USAFA Brand Guidelines
• 2+ years of combined professional experience in customer service and/or communications-related fields
• Experience with Microsoft Office software (Word, Excel, PowerPoint)
• Parent of a current or former USAFA cadet
• Excellent written and oral communication skills
• Strong team-building and instructional skills
• Effective conflict resolution skills
• Outstanding customer service abilities
• Proven community outreach experience
• Event planning proficiency
• Bachelor’s Degree is desired
  
  
  

FedWriters is an Equal Opportunity Employer, including disability/vets.

USD $0.00/Yr.

At FedWriters, our primary focus is our employees! Be a part of a growing company, where we believe in promoting from within and work with you to develop your career goals. As an employee we want to engage you with skill development and provide feedback to promote team collaboration. In addition, we recognize our employees based on their performance.

One of the many other reasons to join is our Benefits listed below

• Health Insurance
• Dental Insurance
• Vision Insurance
• Long-term and Short-term disability
• Life Insurance
• 401 K
• Holiday Pay
• Paid Time Off