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Department: Lavazza
Reports to: Hotel Restaurant Manager
Status: Non-Exempt
Compensation: $15-17/hr + Tips
Role Summary:
The Barista is responsible for providing customer service, taking orders, completing guest orders, cashiering, preparing and servicing various foods/drinks throughout the day with a continuing effort to deliver outstanding guest service while ensuring all guests experience the unique and vibrant innovative of Lavazza Expression, a place where genuine flavors, creativity and an eye for design converge.
Responsibilities:
Immediately greet each guest and welcome them into the restaurant;
Anticipate customer needs when assisting all guests with their orders to ensure a positive experience
Follow all company policies and procedures in regards to cash handling, food and beverage preparation, safety and daily operation of the restaurant
Prepare all orders according to company standards while meeting or exceeding speed of service and quality expectations
Maintain a clean and organized guest environment as well as a clean and organized workspace
Adhere to all food and health safety standards
Convey food, beverage and coffee retail product knowledge to guests
Contribute to a positive team working environment
Demonstrate consistent punctuality and attendance for each shift
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.
Minimum Qualifications:
Education
High School diploma or equivalent experience.
Experience
Previous experience in Food Service or a Coffee Shop setting is preferred.
Micros experience preferred.
Skills
Excellent written and verbal skills.
Neat and clean appearance
Basic skills in reading, writing and math
Demonstrate the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
Willing to work a flexible schedule including weekends and holidays
Ability to relate to all levels of guests and management
Ability to work in a team environment
Must possess a strong team spirit
Physical Requirements
Ability to regularly lift up to 35 pounds and frequently lift and/or move up to 50 pounds
Must be able to squat, bend, kneel and twist
Must be able to walk and stand for up to 8 hours a day, with or without reasonable accommodation
Perform repetitive hand and arm movements
We are an equal opportunity employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.
Seniority level
Entry level
Employment type
Part-time
Job function
Management and Manufacturing
Industries
Hospitality
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