Regulatory Affairs Manager

Looking for a career, at a company where you love to work, all while working from the comfort of home? Are the “fine details” your bread and butter? Do you like a role that keeps you on your toes?

If you answer “yes” to any of these questions, then join our team!

At Willson International, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you.

Location: Remote, New York.

Shift: Mon - Fri 9am-5pm

Description of Role:

As the Manager, U.S. Regulatory Affairs, you are responsible for managing provisions if broker regulations set forth in 19 CFR 111 and various participating government agencies to ensure requirements are met or exceeded. The role requires adherence to Willson International’s Responsible Supervision & Control plan and includes supervision of a remote team.

Responsibilities:

1. Actively manage and continuously develop a team of compliance professionals providing day to day support of regulatory and compliance-based inquiries.
2. Oversee the filing of regulatory submissions including amendments, protests and petitions. In priority scenarios, craft non-routine submissions to assist in mitigation or cancellation of damages.
3. Assist in formal regulatory reviews, for example Food & Drug Administration filer evaluations.
4. Build relationships with key points of contact at U.S. Customs & Border Protection (CBP) and participating government agencies (PGAs) to assist in timely exchange of information and response to government inquires.
5. Manage the CTPAT (customs broker) program and portal for Willson International Inc.
6. Author or oversee the review of content for our weekly customer Newsflash.

Principal Duties:

Expert Guidance:

1. Provide expert advice on potential import and export restrictions, trade barriers, and compliance with customs and PGA regulations.

Compliance and Risk Management:

1. Implement effective compliance and risk management plans related to customs business issues.
2. Develop corrective action plans to address any non-compliance or risk areas.

Regulatory Knowledge:

1. Stay up to date with changes in customs regulations, trade laws, international trade agreements, and government agency requirements.
2. Key Partner Government Agencies (PGAs) include but not limited to the Food and Drug Administration, United States Department of Agriculture (USDA) and related sub-agencies such as Agricultural Marketing Service (AMS), Animal & Plant Health Inspection Service (APHIS), and the Food Safety & Inspection Service (FSIS).

Audits & Assessments:

1. Conduct audits and assessments of customs entries and PGA data to ensure accuracy and compliance.

Account Transition & Maintenance:

1. Facilitate the smooth onboarding of new accounts.
2. Manage and refine databases related to customs transactions, compliance records, and regulatory information.
3. Secure or renew continuous surety bonds.

Process Improvement:

1. Improve operational process controls and procedures related to customs activities.
2. Develop new processes as needed to enhance efficiency and compliance.

Post-Entry Work:

1. Manage post-entry tasks such as ruling requests, prior disclosures, Customs Form 28 & 29 submissions, refunds, protests, and drawback claims for clients and relevant parties.

Key Behaviours and Competencies

• Analytical
• Problem Solving
• Attention-to-detail
• Technical
• Collaborative

Knowledge and Educational Requirements

• U.S. Customs Brokers License is required.
• Minimum seven (7) years customs brokerage, customs consulting, regulatory or similar professional services is required.
• A working knowledge of U.S. Customs and Border Protection’s (CBP) and Participating Government Agencies’ (PGA) import requirements is required.
• High School Diploma required. College or University Degree is an asset.
• NCBFAA Certified Customs Specialist is an asset.

Why you’ll love it at Willson

• Remote environment, with a home internet reimbursement
• 3 weeks paid vacation for all new hires
• Company-matching 401K program
• We care about your loved ones too – that’s why we offer paid maternity/paternity leave top-ups, family medical benefit coverage, and Compassionate Care top-ups
• Change is crucial to success – it’s never a dull moment here! We offer trainings, and cover the cost of certifications so you can adapt to change with your best foot forward
• #Oneteam is essential to our corporate identity – we only succeed if we work together. That’s why we take the time to recognize the value of our staff, and celebrate the big moments together (like service anniversaries, weddings, and cute things, like puppies and babies).