Senior Manager, Consultant Relations

About Hello Heart

Hello Heart is the only digital therapeutics company to focus exclusively on heart disease, the leading cause of death for U.S. adults. Through a connected device and mobile app that uses AI, behavioral science, and personalized digital coaching to drive lifestyle changes, Hello Heart empowers people to embrace healthier behavior, which can reduce the risks of high blood pressure and heart disease. It also helps users catch blood pressure readings that are extremely high and encourages them to talk to their doctor to identify potential risk in time. Validated in peer-reviewed studies and trusted by leading Fortune 500 companies, Hello Heart is easy to use and works alongside an employer’s benefits ecosystem. Founded in 2013, Hello Heart is a member of the American Heart Association’s Innovators’ Network and is part of the CVS Health Point Solutions Management program. Hello Heart is backed by leading VCs including Stripes, Khosla Ventures, IVP, Blue Run and Resolute. Visit www.helloheart.com for more information.

About The Role

Hello Heart is seeking a talented Senior Manager, Consultant Relations who will play a critical part of our commercial team by supporting the sales team focusing on consultant relations. The role will be responsible for helping to manage, build and maintain relationship in the consulting community, as well as educating consultants on our value proposition and key differentiators. This role is critical to Hello Heart’s growth strategy and we are seeking individuals with in-depth knowledge of the consulting space, existing relationships and a passion for digital health solutions.

Responsibilities

• Effectively collaborate with members of cross-functional teams (e.g. Customer Success, Partnerships, Strategic Alliances) to develop and deliver consultant-facing messaging.
• Create purpose-built content (playbooks, cheat sheets, job aides, objection handling, FAQs, etc.) to improve solution knowledge and support the sales process and methodology focused on consultants.
• Partner closely with Sales and Customer Success to identify risks and opportunities relative to our consultant relationships.
• Develop and nurture Hello Heart relationships with key contacts in the consulting community, to drive strong relationships and increase understanding about our capabilities
• Collaborate with key groups at Hello Heart (sales, customer success, sales ops, analytics, product, marketing) to ensure our work is informed by these critical market influencers.
• Develop and maintain intra-company relationships consistent with our values
• Coordinate/participate in events sponsored by the consulting firms which further business development opportunities.
• Optimize our investments in consulting vendor programs (ex: Mercer VIP) and assist with responses to consultant sourced RFPs.
  
  
  

The ideal candidate will have a strong background and interest in healthcare and benefits consulting, relationships management, strategy, process development, program management, leading presentations externally and internally and negotiation. This role sits within the Sales organization.

• 7+ years experience in Consulting Relations
• Experience at a consulting or brokerage firm strongly preferred
• Relationships with and understanding of firms such as Mercer, Aon, WTW, Alliant, Segal, Gallagher and Lockton required
• Experience with a digital health solution, preferably in a start-up environment
• Excellent poise and presentation skills, strong writing skills
• Experience leveraging technology and tools
• Adept at social selling and networking
• Ability to travel 50%
• "Go-getter", driven to work in a growing company and help enable teams to sell a solution that gets quick results and can save lives
  
  
  

Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.