Senior SFDC Functional Analyst (Remote / Flexible)

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Job Title: Senior Functional Analyst

Department: Customer Facing Software Development

Manager/Supervisor: Manager, IT Commercial CRM Systems

FLSA Status: Exempt – Grade 7

Position Overview: The Senior Functional Analyst is a critical member of the Commercial Systems team and reports to the Manager, IT Commercial CRM Systems. Working in a dynamic, collaborative team environment, the successful candidate will support Insulet’s commercial expansion with new products, new markets and new functions through business analysis and general IT support across the entire business entity.

Specific functions of this role include business process definition (as-is vs. to-be), solution design, configuration, and implementation of technical solutions across the Salesforce.com platform.

The ideal candidate will have a demonstrated ability to work with multiple stakeholders in a fast-paced environment, organizational skills required to work on multiple initiatives at the same time, and the ability to comprehend business processes and suggest solutions in a business-friendly manner. They will also have demonstrated a desire to continue improving their Salesforce and business analysis skills through certifications, Trailhead modules, and/or career advancement. This is a hands-on role playing a key position in the global growth of Insulet over the next several years.

Responsibilities

• Perform complex business and systems analysis work; conduct requirements gathering/analysis via information gathering sessions with business users and technical staff. Develop supporting process flows.
• Conduct analysis of existing business processes; recommend process improvements.
• Strong understanding of Apex (No coding needed)
• Responsible for providing data expertise and consulting related to operational reporting and analytics.
• Have hands on experience with validation rules and flow, other configuration, etc.
• Hands on experience deploying configuration options while effectively addressing technical challenges.
• Assist in the evaluation of third party tools for feasibility and impact to the business.
• Assist the business team in the creation of requirements documentation that can include use cases, process flows, and system interface diagrams.
• Create Functional Design Documentation based on business requirements.
• Communicate effectively with business users on the status of enhancements and projects.
• Develop comprehensive test plans with users, coordinate test activities and/or help execute test components.
• Perform other duties as required.
• Able to work with CST or EST timezone
  
  

Education And Experience

• Bachelor’s Degree and/or equivalent combination of education and experience.
• Minimum 5 years of experience working with Salesforce Platform
• Experience working with healthcare is a plus
• Experience working in a regulated environment as well as International experience is strongly desired.
• Understanding of Jira and Agile processes
• Proven ability to provide business analysis and system configuration deliverables related to process improvement.
• Salesforce Certification is a plus
• Proven knowledge of the software and systems development life cycle.
  
  

Skills/Competencies

• Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously.
• Ability to work in a deadline focused, dynamic environment, and consistently produce deliverables within agreed upon timelines.
• Ability to analyze problems and develop solutions accounting for the larger system wide impacts.
• Must have the ability to express strategy, technical knowledge, and processes in easily understood presentations.
• Positive, results driven, rational, logical, team player.
• Ability to rapidly learn and take advantage of new concepts, business models, and technologies.
• Ability to work independently & on multiple projects against deadlines.
  
  

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired).

Additional Information

The US base salary range for this full-time position is $93,700.00 - $140,800.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

(Know Your Rights)