Senior Technical Writer with Min 3+yrs exp in content publishing tools to write, format, manage, and publish technical content on the web(Webcam Interview)(HYBRID_Local to DMV Area)

We are looking Senior Technical Writer (Min 5+ years of exp) (Webcam interviews)

POSITION DESCRIPTION

DIRECT CLIENT Position

Number of positions: 1

Length: 4-16 Months +

Location: Washington DC 20024

Immediate interviews – Webcam interviews ONLY

Hybrid position - Must be willing and able to report on-site to DC offices 1x every 2 week period.

A252: Senior Technical Writer

Hybrid position - Must be willing and able to report on-site to DC offices 1x every 2 week period.

Duties And Responsibilities

• Write and edit technical and end-user documents, including procedures, processes, functional descriptions, release documents, system specifications, reports, manuals, training, presentations, end-user communication messages and other program deliverables such as editing policy directives, strategic plans, and standard operating procedures
• Track the development and delivery of monthly, quarterly, and semiannual documents and reports;
• Perform technical edits and support quality reviews.
• Develop quality standards, graphics, format, and style for internal and external IT documents.
• Create customer service content, user guides, in-depth documentation on product features, FAQ reference materials
• Contribute to the organization's messaging strategy, crafting content guides for new products and features
• Understand new features, learn how they work, and document them in crisp, easy-to-follow language
• Improve existing documentation based on customer feedback.
• Interview subject matter experts and analyze complex information to understand the details of the platforms and technical information to be conveyed.
• Learn complex concepts and communicate information easily and clearly to internal employees and the end user community.
• Use visual models and tools to communicate workflows, communications, relations, and system operations.
• Performs other related duties as assigned.
• Must be detail oriented with strong analytical and problem-solving skills
  
  

Education:

• Bachelor's degree in Computer Science or related field
  
  

Qualifications:

• 5+ years of experience as a Technical Writer
• 5+ years of experience with documentation tools Microsoft Excel, Word and PowerPoint.
• Excellent written communication and grammatical skills. Strong attention to detail is critical.
• Highly skilled in MS Suite software (Word, Excel, PowerPoint, Project, and Visio) to conduct all job responsibilities.
• 3+ Years of hands-on experience with Adobe Acrobat Pro. Familiarity with Microsoft SharePoint.
• Demonstrable ability to grasp technical concepts and make them easily understandable in text and pictures
• 3+ Years of experience using content publishing tools to write, format, manage, and publish technical content on the web
• Demonstrable experience in technical communication or instructional design
  
  

Required/Desired Skills

Candidates must have ALL the “Required” skills in order to be considered for the position. “Desired” or “Highly Desired” skills are a PLUS but may NOT be required.

Skill Matrix

Experience with Business workflow processes

Required / Desired

Amount

of Experience

Experience as a Technical Writer

Required

5

Years

Experience using content publishing tools to write, format, manage, and publish technical content on the web

Required

3

Years

Hands-on experience with Adobe Acrobat Pro.

Required

3

Years

Demonstrated proficiency in MS Suite software (Word, Excel, PowerPoint, Project, Sharepoint, and Visio) to conduct all job responsibilities

Required

0

Demonstrable ability to grasp technical concepts and make them easily understandable in text and pictures

Required

0

Excellent written communication and grammatical skills.

Required

0

Bachelor's Degree in Computer Science or related field

Required

0