DATE POSTED: June 25, 2024 DEADLINE FOR APPLICATIONS: until filled
The Housing Authority of the City of Austin (HACA) is looking for a motivated candidate to join a team that provides affordable housing and services to families and individuals in need of stable housing. The qualified candidate will coordinate service through the Housing Choice Voucher program and other rental assistance programs. HACA has been a leader in affordable housing in the City of Austin for more than 85 years. In partnership with the U.S. Department of Housing and Urban Development, local government entities, and numerous non-profit agencies, HACA provides access to safe, stable housing to over 20,000 individuals.
What You Will Do In This Position
Coordinate rental assistance and services for both tenant-based and project-based rental assistance programs.
Implement the complete leasing cycle for assigned grants, programs, and projects, from referral and wait list management, to determining eligibility for admission, issuing vouchers and requesting inspections, to lease-up and ongoing eligibility
Collaborate with outreach teams and other homeless service providers to ensure clients successfully submit application materials, provide documents, and remain in compliance with family obligations to remain stably housed
Complete contract execution with property managers and ensure timely and accurate subsidy payments on the client's behalf in accordance with specific program regulations
Promptly respond to property manager, partner, or client inquiries via phone or email and provide guidance on program policies and procedures to maintain excellent working relationships
Conduct annual reexaminations and interim reviews, collect documentation following the verification hierarchy, calculate rent adjustments, and notify residents and property managers of any changes in writing
Perform timely and accurate data entry and maintain organized client records in the digital file storage system
Prepare reports required by the assigned grants, track program participation and utilization using databases and spreadsheets
Attend and participate in case staffing meetings with community partners related to clients experiencing homelessness
More About This Position
Qualified candidates must possess:
Bachelor's degree in social science or business from a four-year college or university; OR
Four years related experience and/or training; OR
Equivalent combination of education and experience.
Preferred candidates will also possess the following skills and abilities:
Ability to provide compassionate and professional customer service to the clientele of diverse backgrounds including people with disabilities and people experiencing homelessness
Strong computer skills (Google Suite, Microsoft Office Suite, Adobe Acrobat, DocuSign, Emphasys ELITE, and LaserFiche)
Excellent oral and written communication skills
Ability to establish, cultivate, and maintain effective working relationships with external partners, clients, and coworkers
Knowledge of HUD programs, regulatory compliance, the affordable housing industry, the Austin/Travis County Homelessness Response System, and the Homeless Management Information System (HMIS).
Spanish language proficiency
More About The Team
The HACA Assisted Housing Department is a cohesive and committed team of affordable housing professionals. We work together to uphold the values and commitments of our agency, administer just and impactful programs, and maintain the highest standard of performance and program integrity. The primary task of this department is to administer the Housing Choice Voucher program. Together we support more than 6,000 households and pay more than $70 million in rental assistance every year.
The Special Programs team coordinates rental assistance and services through the Housing Choice Voucher program and various special programs that have unique funding sources and requirements including the following programs: HOME Tenant-Based Rental Assistance, Continuum of Care Permanent Supportive Housing, Mainstream, HUD-Veterans Affairs Supportive Housing (VASH), Family Unification Program (FUP), Family Youth to Independent (FYI), Non-elderly Disabled (NED), Emergency Housing Voucher (EHV), Project-based vouchers, Mod-Rehab Single Room Occupancy (SRO), and the Local Housing Voucher Program (LHV).
Benefits
Paid sick leave, annual leave, birthday leave & federal holidays
100% of employee health insurance premiums paid by the agency
Supplemental health, dental, vision, and life insurance options for employees and family
457b retirement plan with employer contributions
Short and long-term disability
Employee Assistance Program
Schedule & Salary
Hybrid work option available
8-hour shift, predictable schedule
Monday - Friday, 8:00 - 5:00
$23.28/hour with annual merit increase potential
APPLICATIONS FOR EMPLOYMENT: Application for the open posted position must be submitted via online at the following website: https://hacanet.applicantpro.com/ However, we will accept applications at the Housing Authority of the City of Austin, 1124 S. IH-35, Austin, Texas 78704. No applications will be accepted after the noted closing dates on the job announcement. We encourage you to visit our website often to view and apply for vacant positions with the Housing Authority of the City of Austin or sign up for job alerts at our career site. The HACA is a drug-free workplace. A Criminal Background Check including a sex offender registry check. A Driving Record, Texas Driver's License, and a Physical/Drug Screening will be required upon offer of employment. EQUAL OPPORTUNITY EMPLOYER
Job Posted by ApplicantPro
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Government Administration
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