Student Technology Implementation Project Manager

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University

Department

Graduate Academic Reporting Support

Time Type

Full time

Work Modality

Hybrid 02 (On Campus 2 days/Week)

Union

SEIU Local 500 - Provost & Enrollment Division

This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.

Summary

Job Description:

The Student Technology Implementation Project Manager serves as the primary liaison between the Office of Graduate and Professional Studies and the Workday Student Project. Through this role, the Student Technology Implementation Project Manager will provide guidance on the student experience with a focus on advising, curriculum, and academic policies impacting graduate students throughout the Workday Student implementation. The incumbent will collaborate with other members of OGPS to provide feedback and make decisions as needed.

Additionally, the Student Technology Implementation Project Manager will support the Graduate Admissions Salesforce project serving as a secondary lead on this project and liaising among OGPS, OIT and the academic units. Finally, the incumbent will support the Assistant Dean of Graduate Academic Administration in academic regulatory matters.

The Student Technology Implementation Project Manager will report directly to the Assistant Dean of Graduate Academic Administration and will collaborate with the Director of Graduate Student Success and Office Management, the Graduate Admissions and Advising leads across campus, and the Office of Information Technology.

Workday Student Implementation

• Serve as Workstream Lead to manage and execute project deliverables for OGPS
• Participate as a subject matter expert in advising, curriculum, and academic policies, applying this expertise to identify critical datapoints for integration and inform project initiatives
• Act as liaison between key stakeholders and Workday project team, defining business requirements, providing recommendations, and advocating the OGPS perspective on all processes, policies, and decisions
• Contribute to development and management of project plans, task lists, timelines, and project documentation
• Manage stakeholder expectations and ensure their needs are met throughout the project
• Report updates to OGPS leadership on project progress and milestones ensuring clear communication of achievements and identification of potential risks and issues
• Conduct user acceptance testing to ensure successful implementation and integration with systems
• Develop and deliver training to OGPS system users
  
  

Graduate Admissions Salesforce Implementation

• Serve as secondary lead for Graduate Admissions Salesforce Implementation Product Owner
• Participate in discovery and design sessions to establish standardized business practices in graduate application management, application review, scholarship processes, and decisioning
• Assist in solution testing to confirm the design and build meet the requirements
  
  

Academic Administration and Operations Support

• Assist the Assistant Dean of Graduate Academic Administration in reviewing requests for exceptions to graduate academic regulations
• On a limited basis, render decisions on exceptions to graduate academic regulations
• Provide ongoing support to all graduate admissions and advising teams as a resource and amplifier for any concerns raised
  
  

Special Projects

• Assist with OGPS special projects and tasks as needed
  
  

Salary Range

• $80,000-100,000/year
  
  

Position Type/Expected Hours of Work

• Full-Time
• Hybrid 2 (On Campus 2 days/Week)
  
  

Required Education & Experience

• Bachelor's degree or equivalent
  
  

Preferred Education And Experience

• Master's degree or equivalent
  
  

Benefits

AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.

Other Details

• Hiring offers for this position are contingent on successful completion of a background check.
• Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• American University is an E-Verify employer.
  
  

Current American University Employees

American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.